If you can find something better dont walk run from this job.
Pros
Halfway decent medical insurance ( No premiums) Easy interview Weekends off and paid federal holidays
Cons
No pay raises ever. As a support associate you're assigned levels from I to IV. In NYC the minimum assigned is a III so the only way you'll get a raise is if you get promoted to Level IV which is an .80 cent raise. It is a literal dead end job, there is no growth and no opportunity to convert to the federal side. They'll tell you there's opportunity to transfer within CGI to other sites but the manager hasn't let anyone transfer so that's a lie. Some of the federal workers view you as inferior and will treat you as such. It's basically boring monotonous grunt work that most people will get tired of within a few months. Shredding papers, data entry, standing on your feet greeting the public, accepting passport apps and more. You do not receive sick pay and get minimal pto 1.5 hrs per week
