Is CIBC a good company to work for as a Client Services Representative?

Client Services Representative professionals working at CIBC have rated their employer with 4.2 out of 5 stars in 77 Glassdoor reviews. This is a higher than average score with the overall rating of CIBC employees being 4.0 out of 5 stars. Search open Client Services Representative Jobs at CIBC now and start preparing for your job interview by browsing frequently asked Client Services Representative interview questions at CIBC .

Does CIBC pay Client Services Representative employees well?

Client Services Representative professionals rate their compensation and benefits at CIBC with 4.4 out of 5 stars based on 77 anonymously submitted employee reviews. This is 20% better than the company average rating for salary and benefits. Find out more about Client Services Representative salaries at CIBC.

What are the top reviewed jobs at CIBC?

Customer Service Representative (515) , Financial Services Representative (515) , Financial Advisor (274) , Financial Service Representative (FSR) (264) , Customer Service Representative (CSR) (252) , Analyst (206) , Business Analyst (189) , Senior Manager (187) , Director (172) , Consultant (169) , Financial Service Representative (129) , Senior Consultant (127) , Manager (107) , Financial Services Representative II (106) , Associate (98)

What are the pros of working at CIBC according to real employee reviews?

"They provide good benefits and so you will not have to worry about medical and dental" ((in 884 reviews)); "Culture is great and friendly" ((in 584 reviews)); "Good work life balance and certain teams are competent" ((in 549 reviews)); "The branch team is full of great people trying to do great things for clients." ((in 518 reviews)); "Digital team is great and nice to work with" ((in 304 reviews))

What are the cons of working at CIBC according to real employee reviews?

"Pay is low and you're expected to do way more than what your job description entails" ((in 583 reviews)); "Low Salary and very bureaucratic in nature" ((in 438 reviews)); "Long hours and they only pay for 10.5 hours of overtime and you will end up working for free." ((in 134 reviews)); "Low compensation relative to other big 5 banks" ((in 84 reviews)); "So much pressure for sales." ((in 51 reviews))

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CIBC Client Services Representative reviews

4.2

84% would recommend to a friend

(77 total reviews)

Harry Culham

Not enough data to show CEO approval

37% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.4

Compensation and benefits

4.2

Career opportunities

4.1

Culture & values

4.0

Work/Life balance

4.0

Senior management

Client Services Representative employees have rated CIBC with 4.2 out of 5 stars, based on 77 company reviews on Glassdoor. This indicates that most Client Services Representative professionals have an excellent working experience there. CIBC is rated in line with the average (within 1 standard deviation) by Client Services Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

77 reviews

4.0

Jul 3, 2025

Salary

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits and though part time I usually get full time hours

Cons

IT and work tools are not the greatest

5.0

May 14, 2025

Review

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Great work Environment, Job level entry Salary, Insurance (they really support those who are struggling mentally), Plenty of room for growth within the company.

Cons

French line is really filled with racist and rude customers, and you have to really deal with that none stop on almost most if not all calls.

5.0

Apr 17, 2025

N/A

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Work Life Balance and Good Pay

Cons

Depend on the Team and the Management. experience could be vary

Viewing 7 - 9 of 77 Reviews

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Sr. Specialist Client Support

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CIBC Client Services Representative reviews

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