Is CIBC a good company to work for as a Financial Service Representative (FSR)?

Financial Service Representative (FSR) professionals working at CIBC have rated their employer with 3.9 out of 5 stars in 260 Glassdoor reviews. This is a lower than average score with the overall rating of CIBC employees being 4.0 out of 5 stars. Search open Financial Service Representative (FSR) Jobs at CIBC now and start preparing for your job interview by browsing frequently asked Financial Service Representative (FSR) interview questions at CIBC .

Does CIBC pay Financial Service Representative (FSR) employees well?

Financial Service Representative (FSR) professionals rate their compensation and benefits at CIBC with 3.8 out of 5 stars based on 260 anonymously submitted employee reviews. This is 2.7% better than the company average rating for salary and benefits. Find out more about Financial Service Representative (FSR) salaries at CIBC.

What are the top reviewed jobs at CIBC?

Customer Service Representative (515) , Financial Services Representative (515) , Financial Advisor (274) , Financial Service Representative (FSR) (263) , Customer Service Representative (CSR) (252) , Analyst (206) , Business Analyst (188) , Senior Manager (187) , Director (172) , Consultant (169) , Financial Service Representative (129) , Senior Consultant (127) , Manager (107) , Financial Services Representative II (106) , Associate (99)

What are the pros of working at CIBC according to real employee reviews?

"They provide good benefits and so you will not have to worry about medical and dental" ((in 860 reviews)); "Culture is great and friendly" ((in 581 reviews)); "Good work life balance and certain teams are competent" ((in 557 reviews)); "The branch team is full of great people trying to do great things for clients." ((in 509 reviews)); "Digital team is great and nice to work with" ((in 290 reviews))

What are the cons of working at CIBC according to real employee reviews?

"Pay is low and you're expected to do way more than what your job description entails" ((in 569 reviews)); "Low Salary and very bureaucratic in nature" ((in 435 reviews)); "poor management and sometimes difficult to work" ((in 387 reviews)); "Long hours and they only pay for 10.5 hours of overtime and you will end up working for free." ((in 140 reviews)); "Compensation is low and bonuses are not attractive" ((in 82 reviews))

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CIBC

CIBC Financial Service Representative (FSR) reviews

3.9

80% would recommend to a friend

(260 total reviews)

Harry Culham

71% approve of CEO

71% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.1

Culture & values

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

Financial Service Representative (FSR) employees have rated CIBC with 3.9 out of 5 stars, based on 260 company reviews on Glassdoor. This indicates that most Financial Service Representative (FSR) professionals have a good working experience there. CIBC is rated in line with the average (within 1 standard deviation) by Financial Service Representative (FSR) professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

260 reviews

4.0

Sep 12, 2025

Good place to start

Financial service representative (fsr)

Recommend

CEO approval

Business Outlook

Pros

Product knowledge Good team members Flexible time off

Cons

Really hard to grow if you get stuck in the call centre

4.0

Sep 7, 2025

Good

Financial service representative (fsr)

Recommend

CEO approval

Business Outlook

Pros

sales investment knowledge increase target

Cons

complete sales mainly sales role product sales

1.0

Aug 24, 2025

too much politics and favortism

Financial service representative (fsr)

Recommend

CEO approval

Business Outlook

Pros

good for getting experience and change company. stable than government job, once you are in, they won't let you move to different department

Cons

managers trying to keep you in retail banking forever. no steps taken even if you complaint.

Viewing 25 - 27 of 260 Reviews

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CIBC reviews CIBC Financial Service Representative (FSR) reviews

CIBC

CIBC Financial Service Representative (FSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good place to start

Good

too much politics and favortism

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