CITGO reviews

Small department with lots of work

Work-life balance is the biggest issue. Some groups are swamped with work, and they have some of the worst deadlines in the industry. Management makes decisions with very little thought or care to how much additional work it will put on employees. Many processes are out of date and inefficient as a lot of red tape has been added over the years. The daily work is quite stressful, often putting out proverbial fires and you know there’s always more fires coming tomorrow. Ridiculous closing deadlines were forced by the parent company, so I was hoping there might be some positive changes resulting from the 2019 sanctions. Nope, it’s been over three years and no extension of deadlines. Although the one major benefit from the sanctions is that they no longer have to deal with the incredibly poor communication from the parent company. Even though employees proved that they could successfully work from home during COVID, management refuses to offer a hybrid schedule option. At this point, working there feels like endless misery with no possibility of improvement.