CITY HOME reviews

4.0

75% would recommend to a friend

(912 total reviews)
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Andrew Koenig

82% approve of CEO

71% positive business outlook

CITY HOME has an employee rating of 4.0 out of 5 stars, based on 912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CITY HOME employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

912 reviews
4.0
Feb 10, 2025
Recommend
CEO approval
Business Outlook

Pros

- Excellent work-life balance with a hybrid remote role providing necessary flexibility. - The company values employees as individuals, not just assets. - Opportunities to learn from talented colleagues and grow quickly in the role. - Strong focus on continuous improvement and process optimization. - Supportive environment and fantastic people.

Cons

- Bonuses are tied to challenging goals, often resulting in not receiving a bonus. - The 401K retirement plan is dependent on company profitability, which can be a concern. - Total compensation package could be more competitive. - Sometimes there is a lack of trust in the data team and a lack of accountability in decision-making by top leaders.

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CITY HOME Response
1y
Thank you so much for the feedback. It’s very detailed and helpful. Thank you for sharing the positives like our focus on work-life balance, hybrid work and roles, flexibility for our team, our People First culture, opportunities, growth and so much more. Means a lot to us. We truly appreciate you sharing your thoughts. When it comes to your feedback on our Total Rewards, we’ll be sure to share with our Head of Total Rewards and HR Leadership Team. This is great. We’re all about continuous improvement and we’re confident we will build awesome Total Rewards as we grow into the future. We can’t do it without your feedback so thank you again!
5.0
Feb 7, 2025
Recommend
CEO approval
Business Outlook

Pros

A lot of growth opportunity! Great management ! Physical job but deff can be very rewarding!

Cons

Shifts can be long depending on routes, and I think there should be an extra pay for going over so many hours on longer routes !

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CITY HOME Response
1y
Thank you so much for your feedback. We truly appreciate it. We love that you see the growth opportunities, the value in our leadership team and the meaningful work we do. This is awesome. Thank you for your feedback on leveling out the days with the routes. We have several major projects that are working to improve this to help ensure a smooth day everyday. Nothing is guaranteed with Florida traffic but we’re confident it’s about to get a lot better now in the future. This is something we monitor very closely. Regardless, thanks for the feedback! We’ll also share your morning prep and return to DC notes here. Very good thoughts. Your spot on that this needs to be quick and easy. Thanks again for sharing! We’ll follow up with Leadership immediately and ensure they are working on this for you and our awesome Delivery Drivers!
Viewing 364 - 366 of 912 Reviews

Glassdoor has 950 CITY HOME reviews submitted anonymously by CITY HOME employees. Read employee reviews and ratings on Glassdoor to decide if CITY HOME is right for you.