Is CITY HOME a good company to work for?

CITY HOME has an overall rating of 4.0 out of 5, based on over 949 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 75% of employees would recommend working at CITY HOME to a friend and 72% have a positive outlook for the business. The best reviews about CITY HOME have been left by employees working as General Manager , Retail Sales Associate and Showroom Manager .

Does CITY HOME pay their employees well?

According to anonymously submitted Glassdoor reviews, CITY HOME employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at CITY HOME. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at CITY HOME?

75% of CITY HOME employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CITY HOME 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at CITY HOME?

Sales Associate (216) , Sales Representative (28) , Sales (22) , Showroom Manager (22) , Sales Manager (17) , Assistant Manager (14) , Customer Service Representative (14) , Service Technician (14) , Manager (12) , General Manager (10) , Retail Sales Associate (10) , Team Leader (9) , Marketing (8) , Corporate Recruiter (7) , Operations Manager (7)

What are the pros of working at CITY HOME according to real employee reviews?

"Good Pay and life and Work balance" ((in 54 reviews)); "The culture of City Furniture is great: recognizing and rewarding good performance happens very frequently." ((in 52 reviews)); "Great people and products in showrooms." ((in 46 reviews)); "Great benefits" ((in 43 reviews)); "If you love sales and hunt deals you will make good money" ((in 24 reviews))

What are the cons of working at CITY HOME according to real employee reviews?

"Management is horrible" ((in 40 reviews)); "Long hours on the weekends but needed" ((in 31 reviews)); "Another manager had explained that this was not the first time this individual encountered this issue." ((in 22 reviews)); "So much cronyism and favoritism." ((in 19 reviews)); "The ceiling or the opportunity to learn is only so high unless you achieve upper management which is extremely competitive." ((in 13 reviews))

What are employees saying about CITY HOME layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CITY HOME layoffs and their outlook for job security at CITY HOME in 2026.

What are the top reviewed CITY HOME locations?

Tamarac , Miami , Orlando , Fort Lauderdale , Plant City , Boca Raton , Ocoee , Fort Myers , Naples , West Palm Beach , Sunrise , Doral , Wellington , Hollywood , Clearwater , Miami Gardens , Sawgrass , Hialeah , Pembroke Pines , Stuart , The Villages , Cutler Bay , North Miami , Altamonte Springs , Tampa , Davie , South Florida , North Miami Beach , Pompano Beach , Lady Lake

CITY HOME reviews

4.0

75% would recommend to a friend

(911 total reviews)

Andrew Koenig

82% approve of CEO

72% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

3.9

Career opportunities

3.8

Work/Life balance

3.8

Senior management

3.8

Compensation and benefits

CITY HOME has an employee rating of 4.0 out of 5 stars, based on 911 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CITY HOME employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

911 reviews

5.0

Nov 12, 2022

5

Cnc operator/programmer

Recommend

CEO approval

Business Outlook

Pros

Furniture design product manager forklift driver saw panel scm operator and programmer

Cons

Team work and good work

CITY HOME Response

3y

Thank you for your review

3.0

Nov 12, 2022

Great role BUT….

Visual merchandising coordinator

Recommend

CEO approval

Business Outlook

Pros

Weekly pay; Opportunities to work on projects at different locations; Most colleagues are personable and helpful; If there is another department you’d like to learn about, there is no limit to learning/shadowing in those areas

Cons

Politics heavy; Doesn’t look after the mental and physical well-being of employees even when a serious ER issue is presented; New management staff too busy with trying to control team instead of learning proper managerial techniques & tool to keep team together; Rude and dismissive (equally biased) Sales Management especially when they know they can’t get their way

CITY HOME Response

3y

Thank you for your thorough feedback. More than ever before, the mental health condition of our Associates became a top priority for CITY this past year. We brought this topic to the forefront through well thought-out awareness campaigns while widening our umbrella of services, mainly through our Employee Assistance Program. We continue to refine and transmit our Safety procedures in response to emergencies on-site. Also, we are beginning to implement a Leadership Development Strategy which was designed to tackle, among others, the instances you mention pertaining our management.

3.0

Nov 7, 2022

Awesome position

Team leader

Recommend

CEO approval

Business Outlook

Pros

Awesome work Schedule only work 4 days a week

Cons

Certain individuals in upper management are very bias and racist.

CITY HOME Response

3y

Thank you for your review. CITY has laid a strong DE&I foundation which reaffirms our no tolerance policy for Racism. The Leadership Development Strategy we are beginning to roll out also addresses the fair and equal treatment every Associate deserves. Please, make sure to bring up these concerns to our People Services Team.

Viewing 367 - 369 of 911 Reviews

Jobs at CITY HOME

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CITY HOME

CITY HOME reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

5

Great role BUT….

Awesome position

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