Is CITY HOME a good company to work for?

CITY HOME has an overall rating of 4.0 out of 5, based on over 948 reviews left anonymously by employees. This rating has increased by 5% over the last 12 months. 75% of employees would recommend working at CITY HOME to a friend and 71% have a positive outlook for the business. The best reviews about CITY HOME have been left by employees working as General Manager , Retail Sales Associate and Showroom Manager .

Does CITY HOME pay their employees well?

According to anonymously submitted Glassdoor reviews, CITY HOME employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at CITY HOME. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at CITY HOME?

75% of CITY HOME employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CITY HOME 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at CITY HOME?

Sales Associate (216) , Sales Representative (28) , Sales (22) , Showroom Manager (22) , Sales Manager (17) , Assistant Manager (14) , Customer Service Representative (14) , Service Technician (14) , Manager (12) , General Manager (10) , Retail Sales Associate (10) , Team Leader (9) , Marketing (8) , Corporate Recruiter (7) , Operations Manager (7)

What are the pros of working at CITY HOME according to real employee reviews?

"The culture of City Furniture is great: recognizing and rewarding good performance happens very frequently." ((in 55 reviews)); "Good Pay and life and Work balance" ((in 50 reviews)); "Great people and products in showrooms." ((in 44 reviews)); "Good benefits and team environment" ((in 43 reviews)); "You can make good money but you will have to work really hard for it." ((in 28 reviews))

What are the cons of working at CITY HOME according to real employee reviews?

"Management is horrible" ((in 41 reviews)); "Long hours is about it" ((in 29 reviews)); "Another manager had explained that this was not the first time this individual encountered this issue." ((in 22 reviews)); "Experience and skill don't matter as much as favoritism here." ((in 22 reviews)); "The ceiling or the opportunity to learn is only so high unless you achieve upper management which is extremely competitive." ((in 15 reviews))

What are employees saying about CITY HOME layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CITY HOME layoffs and their outlook for job security at CITY HOME in 2026.

What are the top reviewed CITY HOME locations?

Tamarac , Miami , Orlando , Fort Lauderdale , Boca Raton , Ocoee , Plant City , Fort Myers , Naples , West Palm Beach , Sunrise , Doral , Wellington , Hollywood , Clearwater , Miami Gardens , Sawgrass , Hialeah , Pembroke Pines , Stuart , The Villages , Cutler Bay , North Miami , Altamonte Springs , Tampa , Davie , South Florida , North Miami Beach , Pompano Beach , Lady Lake

CITY HOME reviews

4.0

75% would recommend to a friend

(910 total reviews)

Andrew Koenig

82% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

3.9

Career opportunities

3.8

Work/Life balance

3.8

Senior management

3.7

Compensation and benefits

CITY HOME has an employee rating of 4.0 out of 5 stars, based on 910 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CITY HOME employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

910 reviews

2.0

Feb 12, 2025

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Flexibility, friendly coworkers, relaxed environment.

Cons

Low pay, no growth, bad benefits, offices are so far.

CITY HOME Response

1y

Thank you for your feedback. Appreciate you sharing the positive reviews of our team, our culture and our environment. Thank you! Sorry to hear about your thoughts on our total rewards and opportunities. We strongly suggest you bring this up to your Leadership Team or reach out to our HR Team. We’d be happy to help show you all the opportunities we have, the growth that is being planned and how we promote more than 90% of our leaders from within. We’d love that to be you. We’re wishing you nothing but the very best and hope you reach out so we can improve your current situation. Your happiness and success matters to us. Thank you.

4.0

Feb 10, 2025

A Rewarding Experience with Opportunities for Growth and Improvement

Director of data and analytics

Recommend

CEO approval

Business Outlook

Pros

- Excellent work-life balance with a hybrid remote role providing necessary flexibility. - The company values employees as individuals, not just assets. - Opportunities to learn from talented colleagues and grow quickly in the role. - Strong focus on continuous improvement and process optimization. - Supportive environment and fantastic people.

Cons

- Bonuses are tied to challenging goals, often resulting in not receiving a bonus. - The 401K retirement plan is dependent on company profitability, which can be a concern. - Total compensation package could be more competitive. - Sometimes there is a lack of trust in the data team and a lack of accountability in decision-making by top leaders.

CITY HOME Response

1y

Thank you so much for the feedback. It’s very detailed and helpful. Thank you for sharing the positives like our focus on work-life balance, hybrid work and roles, flexibility for our team, our People First culture, opportunities, growth and so much more. Means a lot to us. We truly appreciate you sharing your thoughts. When it comes to your feedback on our Total Rewards, we’ll be sure to share with our Head of Total Rewards and HR Leadership Team. This is great. We’re all about continuous improvement and we’re confident we will build awesome Total Rewards as we grow into the future. We can’t do it without your feedback so thank you again!

5.0

Feb 7, 2025

Great company to grow with!

Delivery driver

Recommend

CEO approval

Business Outlook

Pros

A lot of growth opportunity! Great management ! Physical job but deff can be very rewarding!

Cons

Shifts can be long depending on routes, and I think there should be an extra pay for going over so many hours on longer routes !

CITY HOME Response

1y

Thank you so much for your feedback. We truly appreciate it. We love that you see the growth opportunities, the value in our leadership team and the meaningful work we do. This is awesome. Thank you for your feedback on leveling out the days with the routes. We have several major projects that are working to improve this to help ensure a smooth day everyday. Nothing is guaranteed with Florida traffic but we’re confident it’s about to get a lot better now in the future. This is something we monitor very closely. Regardless, thanks for the feedback! We’ll also share your morning prep and return to DC notes here. Very good thoughts. Your spot on that this needs to be quick and easy. Thanks again for sharing! We’ll follow up with Leadership immediately and ensure they are working on this for you and our awesome Delivery Drivers!

Viewing 79 - 81 of 910 Reviews

Jobs at CITY HOME

WAREHOUSE OVERNIGHT PULLING & STAGING - TAMARAC

WAREHOUSE OVERNIGHT PULLING & STAGING - OCOEE

WAREHOUSE RECEIVING ASSOCIATE - TAMARAC

FURNITURE UPHOLSTERER

WAREHOUSE RECEIVING ASSOCIATE - OCOEE

CITY HOME

CITY HOME reviews

Ratings by category

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Reviews by job title

Supervisor

A Rewarding Experience with Opportunities for Growth and Improvement

Great company to grow with!

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