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      CITY HOME

      Engaged Employer

      CITY HOME reviews

      4.0

      75% would recommend to a friend

      (909 total reviews)
      avatar

      Andrew Koenig

      83% approve of CEO

      71% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Career opportunities

      3.8

      Work/Life balance

      3.8

      Senior management

      3.7

      Compensation and benefits

      CITY HOME has an employee rating of 4.0 out of 5 stars, based on 909 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CITY HOME employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      909 reviews
      4.0
      Jul 27, 2015

      great company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      not micro-managed. upbeat atmosphere, owner is involved and gets to know employees

      Cons

      pay rates should be better

      3.0
      Jul 25, 2015

      A Hard-Knock Life (for you).

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will learn A LOT about how to become a better sales person in this tough competitive sales environment. You will acquire relationships with your coworkers and managers. The management is very relaxed here because they do not have to over manage you. Your sales goals will force you to work hard anyway. Free coffee and free food on special holidays. Discounts on items at the cafe. You will grow stronger as a person as you learn how to increase your sales and hit their goals for services. It is easy to become a manager if you go into the M.I.T program. There is room to climb up the ladder if you want to. There is pretty good flexibility on the schedule and if you have an emergency or need to switch shifts, it is easy to do so. Uniform allows room for personal style preferences. There is a community environment that they strive to create. Very hands-on and friendly CEO and upper management for the most part. Paychecks can be good here if you work hard.

      Cons

      LONNNGGGGG hours. LIMITED personal time. Hard to build relationships outside of work. You will have to occasionally come in on your days off and work extra hours to hit goals and make a decent income. Management is helpful but they feel pressure from STILL having to hit relatively high sales goals while being managers. I have never seen this policy in any other company so found that odd. I found myself feeling empathetic toward them at times. You will have days where you do not want to come to work. You will feel like your never going to sell again after going through the occasional dry spell. You will feel pressured. You will have moments where you want to scream from customers crazy antics and (often) unnecessary outbursts. You will have days where you lose hope in humanity (however there days where you gain hope too!). When an item mysteriously goes into back-order THE DAY it was supposed to be delivered and your entire check gets cut in half from a cancellation, you will be beyond angry (though they are apparently working on this). When items that should be in stock are not in stock and coming in the next 10 years (exaggerating but still), and you miss out on a 5 or 10 grand sale, you will want to scream at corporate OR pull your hair our, whichever comes first. You will feel underpaid for the work you put in at times. You will have moments where you question your friendships and relations with your coworkers when they steal a customer right under your nose or they have a customer come in on your day off and ASK to give you credit for part of the sale and you find out that the coworker did not do it. You will question their morality. If doesn't matter if you've been there 3 months or 10 years, if you do not hit sales goals, your job will be in jeopardy. You will be fired. However, this is understood upon getting hired so you know this going in hence the pressure and anxiety that can occasionally saturates the air.

      3.0
      Jul 24, 2015

      Fun Atmosphere

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Around Beautiful Furniture and Interior Design. Meet New People everyday from all walks of life. challenging goal requirments

      Cons

      No Work-Home life Balance Allot of work hours Not enough support on how to reach those sale goals very deceiving sales associates.

      avatar
      CITY HOME Response
      10y
      Thank you for your feedback. We are currently working on improving our sales training and on-boarding. One big part of the change is our focus on initial training and more hands-on coaching. I'm sorry to hear you did not get this while you were here, but we are working hard to make sure that we provide the resources associates need to be successful. Our goal is to provide the right training so that associates can be successful while only working 40-45 hours per week. As a family spirited culture we want our associates to enjoy a good work/life balance. Thanks again for your feedback!
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      Glassdoor has 947 CITY HOME reviews submitted anonymously by CITY HOME employees. Read employee reviews and ratings on Glassdoor to decide if CITY HOME is right for you.