CITY HOME reviews

4.0

75% would recommend to a friend

(908 total reviews)
avatar

Andrew Koenig

83% approve of CEO

71% positive business outlook

CITY HOME has an employee rating of 4.0 out of 5 stars, based on 908 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CITY HOME employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

908 reviews
1.0
Feb 2, 2020
Recommend
CEO approval
Business Outlook

Pros

Some coworkers have become very good friends

Cons

After working for the company for 5 years they are continually finding ways to hinder our ability to make money. They switched from commission based on written sales to commission based on delivered sales, the commission structure once set this company apart from every other furniture store. Draconian micromanaging is growing and growing, from programs that have every employees picture with description and observations. Chanting in a cult like manner every morning. Brainwashing. Absolutely no work life balance. You’re allowed to take one weekend off every quarter yet you are punished and guilt tripped for it. By punished I mean, you’re forced to work 9 days straight. The company opened up too many stores, at once, spreading us thin, and drastically reducing traffic and offering promotions online the customer perceives as not available in the store. Everybody who once made over 60k a year is being pressured into quitting and being replaced by one college graduates that are promised 45,000$ a year as a manager in trading yet their guarantee is actually 36,000$ a year if you do the math. We are written up for being 30% away from goal even if you are a top producing sales person every month prior. Coke heads run the training program and it’s obvious. Our metrics are adjusted just a little bit each year to become more intangible, and it’s done in this fashion so those that aren’t bright wont notice. We are told one thing , then given another and the company is extremely ageist although it is run by crotchety old men. Speaking of which, it’s an old boys club where sexual harassment is rampant, and ignored and sexism rules the workplace in the way my female coworkers and management have been treated. The increasing amount of micromanagement is appalling. With all the changes and disloyalty to employees that have sacrificed and given so much of their in the belief of a “family” company, I thank the company for teaching me that I am a sales person at heart and inspiring me to move on and level up to make some real money. Also, the health benefits are horrific, but they will send employees to rehab.

2.0
Jul 22, 2024
Recommend
CEO approval
Business Outlook

Pros

You work with great team, incredibly talented people but most no longer with the company due to fast turnover and sharing the same view as this one.

Cons

Poor management and leadership. Constant/inconsistent departmental changes...creating little accountability and trust. Company does not encourage growth or career development, despite what is said on the Individual Development Program. Multiple lay-offs throughout the year, requiring so much additional responsibilities, no work-life balance, tension, anxiety and no job security.... Despite your amazing performance, dedication, seniority and achievements.

1.0
Mar 9, 2024

City furniture

Recommend
CEO approval
Business Outlook

Pros

- employee discount - work life balance

Cons

- Do not work here if you are a woman. It’s all about the men besides a few chosen women. The culture is male dominated and they do not even notice it and/or will ever admit it. - Leadership is defense to feedback and nothing changes - The entire company is run by family. Everyone is related. The company will place family members in positions that they are unqualified for instead of people with real industry experience - They hire people that are unqualified, to save money - Pay is not comparable to industry standards - No annual reviews - The company focuses on spreadsheets and odd processes instead of focusing on sales and how the company should adapt based on sales

Viewing 10 - 12 of 908 Reviews

Glassdoor has 946 CITY HOME reviews submitted anonymously by CITY HOME employees. Read employee reviews and ratings on Glassdoor to decide if CITY HOME is right for you.