Is CITY HOME a good company to work for?

CITY HOME has an overall rating of 4.0 out of 5, based on over 949 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 75% of employees would recommend working at CITY HOME to a friend and 72% have a positive outlook for the business. The best reviews about CITY HOME have been left by employees working as General Manager , Retail Sales Associate and Showroom Manager .

Does CITY HOME pay their employees well?

According to anonymously submitted Glassdoor reviews, CITY HOME employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at CITY HOME. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at CITY HOME?

75% of CITY HOME employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CITY HOME 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at CITY HOME?

Sales Associate (216) , Sales Representative (28) , Sales (22) , Showroom Manager (22) , Sales Manager (17) , Assistant Manager (14) , Customer Service Representative (14) , Service Technician (14) , Manager (12) , General Manager (10) , Retail Sales Associate (10) , Team Leader (9) , Marketing (8) , Corporate Recruiter (7) , Operations Manager (7)

What are the pros of working at CITY HOME according to real employee reviews?

"The culture of City Furniture is great: recognizing and rewarding good performance happens very frequently." ((in 50 reviews)); "Good benefits and team environment" ((in 49 reviews)); "Good Pay and life and Work balance" ((in 47 reviews)); "Great people and products in showrooms." ((in 47 reviews)); "City Furniture offers excellent training for new hires." ((in 19 reviews))

What are the cons of working at CITY HOME according to real employee reviews?

"poor Management and lack of development" ((in 39 reviews)); "Long hours on the weekends but needed" ((in 29 reviews)); "Another manager had explained that this was not the first time this individual encountered this issue." ((in 23 reviews)); "Bad leadership favoritism is bad" ((in 21 reviews)); "The ceiling or the opportunity to learn is only so high unless you achieve upper management which is extremely competitive." ((in 13 reviews))

What are employees saying about CITY HOME layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CITY HOME layoffs and their outlook for job security at CITY HOME in 2026.

What are the top reviewed CITY HOME locations?

Tamarac , Miami , Orlando , Fort Lauderdale , Plant City , Boca Raton , Ocoee , Fort Myers , Naples , West Palm Beach , Sunrise , Doral , Wellington , Hollywood , Clearwater , Miami Gardens , Sawgrass , Hialeah , Pembroke Pines , Stuart , The Villages , Cutler Bay , North Miami , Altamonte Springs , Tampa , Davie , South Florida , North Miami Beach , Pompano Beach , Lady Lake

CITY HOME reviews

4.0

75% would recommend to a friend

(911 total reviews)

Andrew Koenig

82% approve of CEO

72% positive business outlook

Ratings by demographic groups

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CITY HOME has an employee rating of 4.0 out of 5 stars, based on 911 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CITY HOME employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

911 reviews

1.0

Sep 25, 2017

Sales Associate

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Free Cookies and 30% furniture discount

Cons

Impossible sales goals, must work overtime until you reach you goal or you risk getting fired. That included coming in on your day off or working "life" which translates to 9am-9pm. The only people who make a lot of money are the people who have no life other than working at City Furniture. You can definitely make decent money, but you will have to practically live there.

5.0

Jul 31, 2017

Nothing short of amazing

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

City is a great company, they truly put their associates first through events, bonuses, and coaching. They make it easy to come to work everyday. The pay is great for what you are expected to do.

Cons

Customer service department is lacking, hours are rough on someone with a family. Talent is not developed and utilized properly.

CITY HOME Response

8y

Thank you for taking the time to write a review. We appreciate the feedback and we are always looking for ways to improve our Associates' satisfaction. Hopefully the recent schedule changes implemented in the Sales Department, as well as the addition of Holiday Pay would help overcome some of the challenges of working in a retail environment. Please keep your feedback and suggestions coming!

5.0

Mar 24, 2017

Great company to work for!!

Sales associate

Recommend

CEO approval

Business Outlook

Pros

You make your own pay check, they have good benefits, it's a calm environment, and it always feels like family. I started with city furniture on 12/12/15 and I can say that I'm very blessed with my job. You do your 40 hours a week and that's that. I'm my own boss to a certain extent. They make sure they train you to become a professional associate. Managment and corporate are always willing to help out when you need them. I never want to receive my salary because I'm only aiming fot that highest commission; there's no such a thing as the highest commission; it's all up to you how much you want your check to look. You take as much customers as you can and as long as you have knowledge of what you are selling; you'll feel super comfortable selling. One thing that's about me, is my honesty with my clients. Even if the customer is not buying from me this day; it's all about cliental. City furniture opened a lot of doors for me and I can never be more blessed.

Cons

The only thing always stay in voice and vision with your customers. They can get picked up or pick up another sales associate; you don't want to lose your opportunity. You must work weekends but now you can request a weekend off if you need too.

CITY HOME Response

9y

Thank you for taking the time to write a review. Whenever we ask Associates why they love working here one of the top answers is always their co-workers and their friendly disposition. We are glad you enjoy our family atmosphere Keep a positive attitude and work ethic and you'll have a very successful career with City.

Viewing 262 - 264 of 911 Reviews

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CITY HOME

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Sales Associate

Nothing short of amazing

Great company to work for!!

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