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CNO Financial Group

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CNO Financial Group reviews

3.5

52% would recommend to a friend

(364 total reviews)
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Gary C. Bhojwani

68% approve of CEO

53% positive business outlook

CNO Financial Group has an employee rating of 3.5 out of 5 stars, based on 364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CNO Financial Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

364 reviews
2.0
Mar 5, 2024
Recommend
CEO approval
Business Outlook

Pros

I had a kind supervisor and team lead that was very helpful, rewarded for performance, many customer compliments, weekends and major holidays off, PTO.

Cons

Can only hang up on abusive customers when they call you a name, punished for hanging up on customers that yell and curse at you, punished for taking FMLA through excessive scrutiny and gaslighting when you return to work, no sick leave, expensive health insurance, back to back calls, high employee turnover, low pay raise for working an additional role, very little opportunities for advancement even when you’re one of the best at your job, you’re made to work after hours sometimes when call volume is high so there’s no control over your daily schedule.

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CNO Financial Group Response
2y
We appreciate your honest feedback and the time you took to leave us a review, it is disappointing to hear about your experience at CNO. All feedback received from current and former associates is taken very seriously and we would like to hear more about your experience to improve our practices for the future. CNO wishes you the best in your next career path.
5.0
Feb 27, 2024

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Competitive pay, very flexible, fair

Cons

Lack of performance appraisal rating but there is still an employee rating process among management to determine raise, bonus.

4.0
Oct 16, 2023

Amazing

Recommend
CEO approval
Business Outlook

Pros

Benefits and culture are stellar

Cons

Slow on the job learning and onboarding but it's regulated insurance industry not a tech company

Viewing 136 - 138 of 364 Reviews

Glassdoor has 391 CNO Financial Group reviews submitted anonymously by CNO Financial Group employees. Read employee reviews and ratings on Glassdoor to decide if CNO Financial Group is right for you.