COCC reviews

3.7

70% would recommend to a friend

(165 total reviews)

Richard Leone

76% approve of CEO

68% positive business outlook

COCC has an employee rating of 3.7 out of 5 stars, based on 165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COCC employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

165 reviews
2.0
May 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Ability to work remotely Some quality individuals working there currently, or worked there in past. Good energy and collaboration between some areas.

Cons

Some areas of toxic management exist. Some employees are micromanaged and/or overloaded and worked to the bone, while others are relatively idle. Working managers with very few salaried staff, inability to hire and no overtime budget. Despite expressing interest in promotion, was ignored for 19 years and stagnated at same level despite continuous acknowledgment of competence.

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COCC Response
4y
Thank you for your feedback, and we are sorry to hear that you did not have a fantastic experience with us. One thing that remains a priority to us is finding ways to develop career pathways for our employees so that they can participate in meaningful growth during their time here. Every year approximately 20% of our employees move into a new role, and we work hard to foster career mobility at all levels within the organization.
5.0
May 19, 2022

A company that cares about it's team and customers!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture with a mix of fun and pride in accomplishment. Excellent benefits and competitive compensation. We have a close relationship with our customers, and they often become our friends. There is no better motivation to provide excellent products and service. Lots of free food days, gift cards... the management cares!

Cons

None that come to mind.

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COCC Response
4y
Thank you for the review. You are right - our clients are some of the best folks around and we love working with them!
4.0
Apr 21, 2022

Support Team Member

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong perks, great social culture, good individuals, lots of opportunities to learn

Cons

Grind is real for support teams, high expectations and high turnover can be a losing combination for the individual worker Often feel like we're cleaning up for development teams trying to roll out the "latest and greatest" instead of fixing problems Take job listing duties with a grain of salt, I have found myself and other team members doing things FAR outside of our expected duties and paygrade

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COCC Response
4y
Thank you for the insightful review! We are so appreciative of our support teams, but it sounds like there is still some work to do. We take these concerns to heart and will continue to look at ways to ensure stronger collaboration between and across teams.
Viewing 55 - 57 of 165 Reviews

Glassdoor has 197 COCC reviews submitted anonymously by COCC employees. Read employee reviews and ratings on Glassdoor to decide if COCC is right for you.