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      CROSSMARK

      Part of Acosta Group

      Engaged Employer

      CROSSMARK reviews

      2.9

      39% would recommend to a friend

      (2,833 total reviews)
      avatar

      Brian Wynne

      42% approve of CEO

      30% positive business outlook

      Ratings by category

      3.5

      Work/Life balance

      3.3

      Diversity & inclusion

      2.8

      Culture & values

      2.6

      Senior management

      2.4

      Compensation and benefits

      2.4

      Career opportunities

      CROSSMARK has an employee rating of 2.9 out of 5 stars, based on 2,833 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CROSSMARK employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Jul 31, 2016

      Retail Sales Representative

      Retail sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule, co workers, direct management.

      Cons

      Reduction in gas mileage reimbursement to .$.22 cents per mile. Barely pays for gas let alone wear and tear on vehicle. Upper management seems to only care about their bottom line not compensating the reps in the field with fair hourly rates. Almost impossible to complete all tasks required in the allotted time frame.

      avatar
      CROSSMARK Response
      9y
      Thank you for taking the time to provide your feedback.
      1.0
      Jun 14, 2016

      Convenience Solutions "Ineptitude in Upper Management"

      Retail supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Retail Supervisors are the level of management that has competence, and they do what's best for the Clients and the company.

      Cons

      There are so many here, I have no clue where to begin. The Divisional Manager blames everything on the RS. EVERYTHING!. The ROM"s are 'Yes puppets". All are clueless of what is going on or how to support the RS's. Policies have been micromanaged. Mileage decreased to .22/mile. Reps making $10/hr. Expectations are beyond ridiculous. There is a 90% turnover rate. Reps tell their RS they are quitting because of poor policies, low pay, and low reimbursement. Yet, Divisional Manager blames all RS's for not being engaged with the Reps, and poor training. No promotions on this team, unless you leave. RS's forced to manage two different teams on different cycles, and call on stores themselves. There is no chance of of being successful unless you find slave wage individuals that stay. By far, this was the worst work experience of my career.

      3.0
      Oct 16, 2015

      Treated me well for 11 years

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, flexible to work with (hours wise), decent benefits, Vacation about on par with most companies (2 weeks and 3 after 5 years). 1 week of sick pay. 401K match up to 6%.

      Cons

      Worked in a small department, only one employee was able to take off at one given time. Small wage increases (2-3% max per year) a couple of years there was none. Some departments treated better than others (wages, benefits (like car allowances).

      avatar
      CROSSMARK Response
      10y
      Thank you for your candid review. We will be sure to pass this along to the proper channels.
      Viewing 70 - 72 of 2,833 Reviews
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      ReviewsCROSSMARK reviews

      Glassdoor has 2,964 CROSSMARK reviews submitted anonymously by CROSSMARK employees. Read employee reviews and ratings on Glassdoor to decide if CROSSMARK is right for you.