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      CROSSMARK

      Part of Acosta Group

      Engaged Employer

      CROSSMARK reviews

      2.9

      37% would recommend to a friend

      (2,833 total reviews)
      avatar

      Brian Wynne

      42% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      CROSSMARK has an employee rating of 2.9 out of 5 stars, based on 2,833 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CROSSMARK employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      3K reviews
      1.0
      Jan 2, 2019

      Event specialist

      Event specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Getting to know the customers

      Cons

      Management is a joke!! Scheduling isn't fair...but more a serious joke! Lots of favortism. Asking for something is like pulling teeth. Supervisors don't listen to ANY employees concerns or otherwise. Flexibility is nothing but a joke...there is no balance of benefits, no pay raise of any kind no matter how long any employee has been with the company. This company really sucks. If the hours of availability don't match this company will just take that employee off the schedule or force them to quit! So not fair.!

      avatar
      CROSSMARK Response
      7y
      Thank you for providing your feedback. We, as a company, want to create a positive work environment for everyone. Can you please e-mail our Human Resources department directly outlining your concerns so that we are able to assist you? Thank you!
      3.0
      Dec 17, 2018

      Flexible to an extent

      Merchandising repre
      Recommend
      CEO approval
      Business Outlook

      Pros

      Somewhat flexible schedule, I work a full time job as well, and when things go as planned (see cons below), it fits in well with my schedule. I have worked for another merchandising company in the past and Crossmark is far superior in how they operate. I do like the convenience of being able to work from my phone and I personally like traveling to different areas/stores. Be prepared to be more customer orientated than a retail job will make you be.

      Cons

      I have a supervisor who is really bad at communicating. He would randomly send me projects with no notice that were due that week with very little time to alter my schedule to complete them. I work a full time job as well with a non-flexible schedule and even though I made this very clear during my interview and multiple times talking to my supervisor, it didn't seem to matter. I would also be assigned a new area with no notice. Alot of the emails he sends out are very vague. Also, a shift lead in almost any retail store will make more than you. Some stores do not believe you are a rep (I had this happen in multiple locations) or may not believe they need a rep to do the work that their corporate offices pay us to do. I have had a store manager curse me out in the middle of the store because of this, so be prepared for that.

      avatar
      CROSSMARK Response
      7y
      Thank you for providing that detailed feedback.
      3.0
      Dec 4, 2018

      Lead Event Specialist

      Lead event specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule, management at club level varies.

      Cons

      No annual raises or performance reviews, pay is below average, constant changes of procedures, training for the changes very poor. Inconsistent execution- one day this, next day that.

      avatar
      CROSSMARK Response
      7y
      Thank you for sharing your experience.
      Viewing 112 - 114 of 2,833 Reviews
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      ReviewsCROSSMARK reviews

      Glassdoor has 2,964 CROSSMARK reviews submitted anonymously by CROSSMARK employees. Read employee reviews and ratings on Glassdoor to decide if CROSSMARK is right for you.