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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      3.6

      63% would recommend to a friend

      (1,515 total reviews)
      avatar

      Mike Zukerman

      75% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      2K reviews
      3.0
      Apr 15, 2025

      Insurance Sales Producer

      Producer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Make Commission, flexible schedule, own office, good CRM software

      Cons

      Not competitive in pricing among most in market

      avatar
      CSAA Insurance Group, a AAA Insurer Response
      1y
      Thank you for sharing your feedback. We’re glad to hear you appreciate the flexibility, commission structure, and tools provided to support your success. We understand your concerns about pricing and lead support—these are important points. Have you spoken to your manager about these challenges? If you need any help making the right connections to discuss concerns, don't hesitate to reach out to your local HR representative for assistance. Your input is valuable as we continue working to enhance both our competitiveness and agent support. We appreciate all you do, thank you!
      5.0
      Apr 15, 2025

      A great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love working at CSAA, having the opportunity to serve it's employees as part of the HR team.

      Cons

      The only negative is we are sometimes a little too conservative for my liking.

      avatar
      CSAA Insurance Group, a AAA Insurer Response
      1y
      Thank you for your 20 years of dedicated service and for sharing such kind words. We’re thrilled to hear how much you enjoy being part of the CSAA team and serving your fellow employees through HR—it’s people like you who help shape our positive culture. We also value your perspective on our approach—insights like yours are essential in helping us grow and improve in meaningful ways.Thank you for all that you do!
      1.0
      Apr 14, 2025

      Commercial Casualty

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      100% wfh … that’s it

      Cons

      High turnover Claim dumps Leadership not available Start up company phase for their commercial lines … it’s not ready at all Training does not properly prepare you nor do the weekly 45 minute- hour trainings it’s just not sufficient enough

      avatar
      CSAA Insurance Group, a AAA Insurer Response
      1y
      Thank you for your feedback—we appreciate you taking the time to share your experience. While we're glad the 100% work-from-home option is a benefit for you, we’re sorry to hear that’s the only aspect standing out. We're always looking for ways to improve the employee experience and create a more supportive and fulfilling work environment. Please reach out and contact your CSAA HR Representative or the Speak-Up Line at 877-534-0373 (handled by a third-party vendor, available 24/7 and you may remain anonymous if you wish. This will enable us to explore the specific issue(s) you are explaining in more detail. We're grateful for your continued efforts and will keep working toward improvements that make a real difference.
      Viewing 70 - 72 of 1,515 Reviews
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      ReviewsCSAA Insurance Group, a AAA Insurer reviews

      Glassdoor has 1,705 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.