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CSAA Insurance Group, a AAA Insurer

Engaged Employer

CSAA Insurance Group, a AAA Insurer reviews

3.6

63% would recommend to a friend

(1,517 total reviews)
avatar

Mike Zukerman

75% approve of CEO

61% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Senior management

3.3

Career opportunities

CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

2K reviews
4.0
May 1, 2012

Rewarding dust over efficiency.

Paralegal
Recommend
CEO approval
Business Outlook

Pros

AAA NCNU IE has good benefits. The defined benefit pension plan and 401k are nice to have. AAA encourages and pays for employees to volunteer outside the office. Great brand recognition.

Cons

AAA rewards dinosaurs by not requiring that they keep up on information or tech. The average career tenure is HIGH, but some would rather use pencil, ncr triplicate, fax and typewriters rather than learn to how edit a .pdf document. Efficiency is not valued over employee longevity. Old dogs won't learn new tricks.

2.0
Nov 23, 2011

Great Benefits, lousy senior managers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

AAA NCNU has excellen pay, great benefits, including medical, dental, vision, 401K plan with 6% matching plan, Pension Plan (for those long-time employees), travel benefits, and more!

Cons

The sales management team and senior leaders are not nice people! The company is all about insurance, so if you are a customer service savvy individual or if you aren't into insurance, I wouldn't think twice about being part of this company. Additionally, you receive very little favorable feedback, the company is always reorganizing, and the senior managers like to belittle you.

2.0
Sep 21, 2011

Focus Focus Focus

Sales and service associate
Recommend
CEO approval
Business Outlook

Pros

Competitve benefits, 401k plan available, nice PTO plan

Cons

Continuous cycle of reorganizing, unacceptable computer technology, frontline staff not recognized for their efforts, fewer employees with higher work demands and cut hours.

Viewing 1357 - 1359 of 1,517 Reviews
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ReviewsCSAA Insurance Group, a AAA Insurer reviews

Glassdoor has 1,707 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.