No support to former employees for epf issues.
Pros
CSC has lots of projects.
Cons
I have worked for Csc for 8 years. There were quite some issues in the context of Job satisfaction in CSC like career growth, onsite opportunities, favoritism etc. If your spouse is in the same project or group you are not going to get the rating you deserve etc. Now after having left the company, I am struggling really for epf withdrawal. There were some incorrect personal details sent to epf department from CSC. I admit that I did not observe it on time. But to get them corrected I have real bad experience with the cssipf team. We had a long endless chain of emails and Helpdesk conversations. Every time they will send you a new joint declaration form and take the case as new. I think they have the issue resolution only until the point of sending a reply email with joint declaration form and then they forget to make any proceedings with the required corrections. Finally when uan portal started online details correction facility they shamelessly sent email saying please do it online. Now that those details are correct I am not able to submit the claim request online. So I am doing it manually. My documents have reached cssipf to proceed with the claim request, but sadly instead of doing that they have again send me a suggestion to claim it online. I think they were trained only to reply to emails with lame suggestions instead of actually resolving the matters. I am in a deadlock. Having merged to dxc they have stopped Helpdesk call center as well. There is hrconnect now which doesn't even work properly how can you expect response or resolution of your issue. I really want to ask them epf issues are something which employer has to take care of responsibly, why they are so incompetent and pathetic in that area. And what the former employers are left with to deal with epf issues.
