While CSC recognizes the importance of staff, they do not offer competitive salary compared to the market and industry. Salary increases are not paid at the time of a promotion as CSC prefer a pay for performance approach ( even though you have already demonstrated your performance which is why you are getting promoted).
Sometimes it can feel like you keep on taking on additional responsibilities and extra hours with no tangible benefit. Employees make sacrifices as they take on additional responsibilities with limited return.
Work life balance is also hard to achieve due to limited resources.
Adding headcount is extremely difficult even though the business is growing. I understand that as a business we need to keep our costs down, but this should not be at the expense of customers. We need to ensure that our service levels do not fall behind because we are growing and cannot keep up.