CSC ServiceWorks reviews

3.4

60% would recommend to a friend

(63 total reviews)
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Rodrigo (Rod) Castellanos

64% approve of CEO

48% positive business outlook

Reviews by job title

63 reviews

Reviews about "Culture"

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3.0
Sep 19, 2025

Dead-end job feel

Recommend
CEO approval
Business Outlook

Pros

Create your own work schedule and ease of work, Standard benefits. Somewhat simple work.

Cons

Lack of direction and help from superiors. Burn out culture evident inside of company. Young, hired work not intended to last or have job retention or further job ascension in company. Real "Glass ceiling" culture, Lots of turnover. Workers are incredibly replaceable and there is a strong air of distrust in employees. The company also gives off a sinking ship syndrome. The coin machine industry is at odds with the current economy, yet the decision makers thought it wise to up prices 50% post-covid and during times of inflation. Poor service side of client retention. Most on-sites you go, customers are somewhat angry or belittling toward you personally, as the higher ups and service crews do not respond to communication and are avoidant, making you the only contact point for these angry customers.

5.0
Jan 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life Balance, Growth plan, Weekly 1-1 with managers to gauge progress and any areas of support needed

Cons

Lack of communication when directives are given or follow through. Some directives change without communication being given down the chain.

5.0
Oct 14, 2024

Great Company Culture

Recommend
CEO approval
Business Outlook

Pros

CSC ServiceWorks has a culture that provides work life balance. Great teammate to work with across the company.

Cons

Low salaries and raises. Need more opportunities or jobs created to be promoted.

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