CSS AG reviews

3.5

74% would recommend to a friend

(2 total reviews)

67% positive business outlook

Reviews by job title

2 reviews

Reviews about "Culture"

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1.0
Aug 20, 2019
Recommend
CEO approval
Business Outlook

Pros

This company trats employees as 3rd graders, send you home when they make mistakes in schedualing works, if managers can use whip to make you work fasters they would, work in empty facilities, no furnitures only tables and chairs, cameras to watch you. Use your own cell phone for their business without compensation, no training no leadership you make mistake they send you home, no documentations, you get hundreds detailed email a dailey they expect you to read them from home on your time. Basically indian company culture in usa, only reason they here because of us rules on cdma cant be worked from india directly.

Cons

Prefer to work at gas station or seven eleven better than here, once i get another job will get out. Most of employees on visit visa from india or students happy to have a job in us to put on thier resume.

5.0
May 30, 2018

Best job ever for introverts!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You only have to communicate with one person 1-5 times a day depending on your performance. The rest of the time you are facilitating communication between the client and doc. The policies are very strict but you have plenty of time to learn what not to do before termination ever becomes a possibility. As a bonus, there are extra hours available during major holidays, after 6pm you get paid an extra $0.5 and on weekends you get paid an extra $0.75.

Cons

A lot of your performance is in the hands of a speech to text program that is not perfect. You can have 5 errors and 5 corrections and maintain a satisfactory performance and only communicate with your supervisor once a day. If you miss a correction, which is easy to do especially in hard calls with bad sound quality or super fast talkers, then you will have to talk to your supervisor twice a day. Miss even more corrections or have to make more corrections and you could end up taking to the supervisor 5 times a day. I don't like it. On days when you are sick the voice recognition can be completely messed up on every single word.

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