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CSS AG

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CSS AG reviews

3.5

74% would recommend to a friend

(36 total reviews)

67% positive business outlook

Ratings by category

3.5

Career opportunities

3.4

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.3

Compensation and benefits

3.1

Senior management

CSS AG has an employee rating of 3.5 out of 5 stars, based on 36 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSS AG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

36 reviews
5.0
Dec 7, 2021

Lot's of Opporunities

Counselor
Recommend
CEO approval
Business Outlook

Pros

Great Company and hours to work with my schedule

Cons

Would like to work more hours

5.0
May 30, 2018

Best job ever for introverts!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You only have to communicate with one person 1-5 times a day depending on your performance. The rest of the time you are facilitating communication between the client and doc. The policies are very strict but you have plenty of time to learn what not to do before termination ever becomes a possibility. As a bonus, there are extra hours available during major holidays, after 6pm you get paid an extra $0.5 and on weekends you get paid an extra $0.75.

Cons

A lot of your performance is in the hands of a speech to text program that is not perfect. You can have 5 errors and 5 corrections and maintain a satisfactory performance and only communicate with your supervisor once a day. If you miss a correction, which is easy to do especially in hard calls with bad sound quality or super fast talkers, then you will have to talk to your supervisor twice a day. Miss even more corrections or have to make more corrections and you could end up taking to the supervisor 5 times a day. I don't like it. On days when you are sick the voice recognition can be completely messed up on every single word.

5.0
Apr 5, 2022

good

Cssa
Recommend
CEO approval
Business Outlook

Pros

a good environment to work.

Cons

everything is good. nothing is bad

Viewing 1 - 3 of 36 Reviews
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ReviewsCSS AG reviews

Glassdoor has 45 CSS AG reviews submitted anonymously by CSS AG employees. Read employee reviews and ratings on Glassdoor to decide if CSS AG is right for you.