CSX reviews

3.2

52% would recommend to a friend

(193 total reviews)

Joseph R. Hinrichs

67% approve of CEO

41% positive business outlook

Reviews by job title

193 reviews

Reviews about "Culture"

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2.0
Oct 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent. Pay is above average,

Cons

There are quite a few negatives that have happened at csx in the last few decades. Management has changed from a culture of working with people to a structure of trying to force their will at every turn. There is near zero employee engagement at any level of the structure these days. People once went above and beyond. There are only three ways to motivate any employee in any job. Pay. Time. Opportunity. The pay is decent but if you are a union employee, they refuse to collow their agreements. Time was one of the only motivators we had. They'd let you leave early if you got your work finished. Now? No leaving early and no time off. We are threatened weekly with a new notice or mailing to our homes about taking any time off. And opportunities have disappeared as the hedge fund cut and cut and cut.

3.0
Sep 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Great compensation and benefits Wonderful cafeteria, starbucks coffee and on-site gym Free downtown parking River views

Cons

At least for me, there seems to be a real downturn in development and employee engagement. The atmosphere is tense, and has been for the last 2 years. We've been through a lot of upheaval, but management only barely acknowledges the struggles before asking us to carry more. It's stressful and I can see how anyone who survived the last few rounds of heavy cuts could just be exhausted now. We're all "doing more with less" which seems to be the new company motto. Barely scraping by each quarter is no way to build a loyal workforce. The culture of this organization is non-existent compared to when I started 6 years ago. We never even hear from the new CEO, Jim Foote, except for when he hires new people to his team. Our old CEO, Michael Ward, gave a state-of-the-railroad address every Friday morning and our previous executive team would hold quarterly townhalls to talk with everyone and answer questions directly. I don't even know who the upper management is anymore, it changes so frequently.

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