CSX reviews

3.3

56% would recommend to a friend

(1,470 total reviews)

Joseph R. Hinrichs

74% approve of CEO

44% positive business outlook

CSX has an employee rating of 3.3 out of 5 stars, based on 1,470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSX employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jan 10, 2026

Always Watch Your Back

Recommend
CEO approval
Business Outlook

Pros

Great Pay, Good Healthcare, Railroad Retirement could be helpful but you have to work at railroads and never leave.

Cons

You will not have any worklife balance. The expecation is to work nights and weekends well over 50 to 60 hours a week. Layoffs happen all of the time. You will always have the fear you will be apart of the next round. Recently they have started cutting benefits. They stopped work hybrid work, they cut a wellness reward which basically lowered everyones salary by $600, cut the student loan repayment.

2.0
Dec 18, 2025
Recommend
CEO approval
Business Outlook

Pros

-Under prior leadership (Joe Hinrichs), CSX was moving in a positive direction with stability and modern work practices -Historically strong bonuses (uncertain going forward) -Genuinely enjoy the application I work on -Talented and supportive coworkers -Employees clearly demonstrated high productivity while fully remote for multiple years

Cons

-Since the arrival of CEO Steve Angel, employee experience has deteriorated rapidly -Abruptly forced return to office 5 days a week with ~2 months' notice after being successfully fully remote for 5 years -Employee benefits have been steadily reduced. Discontinuation of the Well-being Reimbursement Account (WRA) and elimination of the Student Loan Repayment Program -Promotions are difficult unless you’re on teams with the right funding and executive attention -Upper management frequently makes short-sighted, cost-cutting decisions that ignore long-term impact on employees and systems -High CEO turnover pattern. Leaders come in, cut costs aggressively, then leave -Frequent layoffs and continued uncertainty about further cuts -Employees are stretched thin across many critical systems with limited backfill -Overall employee morale is low and trending downward -Hard to recommend CSX leadership to someone actively seeking stability and growth

1.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Good teams, good people overall that try to do the best they can with limited support and skeleton crews.

Cons

Not a great time to work in technology for CSX. New CEO is cutting into employee pay and benefits. Told to expect substantial increases in health insurance pemiums in 2027. Cut student loan payment perk ($200/month), Wellness Reimbursement Plan, and is requriing all employees return to the office in 2026 regardless of role. Leadership’s recent shift toward rigid, top-down policies has been discouraging for employees and is driving attrition across multiple departments. Many of the people leaving — or looking to leave — are the same subject-matter experts who support mission-critical Tier 0 applications that only one or two individuals fully understand. Prioritizing short-term profit over employee well-being jeopardizes long-term stability, operational resilience, and the trust of the workforce. The company culture quickly shifted to OneCSX for all to CSX for One, Steve Angel.

Viewing 16 - 18 of 1,470 Reviews

Glassdoor has 1,557 CSX reviews submitted anonymously by CSX employees. Read employee reviews and ratings on Glassdoor to decide if CSX is right for you.