CSX reviews

3.3

56% would recommend to a friend

(1,470 total reviews)

Joseph R. Hinrichs

74% approve of CEO

44% positive business outlook

CSX has an employee rating of 3.3 out of 5 stars, based on 1,470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSX employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Aug 20, 2014

Ok, but better opportunities elsewhere.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are great and the working environment is wonderful. You get a chance to travel a lot and meet a lot of different people.

Cons

They expect you to work 24/7 unless you are a VP. They give opportunities for advancement based on skin color and not talent, education or work experience. They constantly put the wrong people in the wrong places.

2.0
Jul 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay and healthcare plan is well above average. Railroad Retirement pension is very good as well if you can last that long. You have Union representation and you will need it!

Cons

In the Transportation Department, you will have many obstacles during your career. Some come with the job because of the 24/7 service requirements. Let's face it, about 2/3 of the U.S. economy travels by rail. Management will provide the rest of the problems. First, though pay is very good in the end, you will spend a great deal of time with payroll, labor relations and your union rep trying to get properly paid for your work. The carrier does not honor agreed work rules and accurate payroll is a constant struggle. Second, due to the management structure you are treated as the enemy not a team member by local and middle management. Almost all infractions carry suspension time from seven to thirty days. You are offered "job insurance" that will help you pay bills while you miss work after being disciplined. Only job I know of where this is needed. You arrive everyday wondering if you will have a job when you get off because when ANYTHING goes wrong, accountability ends with you. Management is almost never responsible for mistakes. The attitude is basically, "How can we put this on the transportation employee?" CSX has thousands of work rules that are engineered to be impossible to follow at a 100% level. This way local management can intimidate you to speed up to unsafe levels in order to meet their performance numbers and easily punish you when you fail or refuse to put their production requirements ahead of safety. The Union tries to fight this daily but the reality is that Railroad Unions have very little power or influence anymore. Third, your life will revolve around the railroad. You will work almost all holidays, nights, weekends, birthdays, etc., etc. Attendance policy is barbaric at best as absence is only excused by way of Urgent care facility or Hospital Emergency room. Literally! Almost everyone in this department has divorced at least once and the lack of schedule will eliminate any possibility of child custody. You will struggle to spend time with family and friends even if you are able to hold things together throughout your career. Your fellow employees will be your family and friends because they are the only ones who will understand.

2.0
Nov 29, 2012
Recommend
CEO approval
Business Outlook

Pros

You make life long friends out here but also enemies. Most are fun to work with and make the job bearable. The pay is good and the retirement can't be beat. But don't let the railroad fool you into thinking they make that happen. That's your Union at work for you. You also get to see and do things here you never would have had the opportunity to before. Pay could be better compared to other railroads but overall not bad. The experience you gain is great as well.

Cons

Too many to list but I'll try! 1. Management does not really care for you. Only what they can do to make themselves look good. Most of the management are straight out of college with no experience in railroading however expect you to respect their authority and like to think they know how the railroad operates when in truth they are clueless. 2. They are out to fire you. Why would that be you may ask? Let me outline it for you. The government pays them subsidies for hiring the American worker. They then train you and make you believe you have just started a wonderful career and that you will be here for a very long time. Neglecting to tell you that most likely you will be furloughed the first day you are done with your training. You could be furloughed up to a full year and all the while CSX has made money off the government while you sit around hoping to get called again. They pretty much bank on the fact that you most likely will not return. This however helps them look good to the public and their shareholders for all PR purposes to look like they are helping the Economy and hiring people. It makes it look like they are doing so much business that they have to hire new people. The management is actually told to write people up. That they have written the rule books so that there is no way that the employee can ever be 100 percent rule compliant. 3. Your family life will be non existent. The divorce rate on the railroad is through the roof. Since joining the railroad it has been a struggle just to keep my marriage afloat. My son hates me and my daughter cries all the time because I'm never Home! I've missed two thanksgivings and one Christmas so far. I've missed my anniversary 4 times and all of my sons ball games. This company does nothing to help you on this matter and could care less. Again you are nothing but a number. The only reason people stay here is for the retirement. The railroad is nothing like what it use to be. It's only about the dollar. Corporate greed at its finest with CSX. This year, we have been told that due to Hurricane Isaac we will not be getting our yearly bonus, however Mr. Micheal Ward, the company CEO got his bonus of over 9 million dollars. Way to care about your employees Mr. Ward. Again There are entirely too many to list here but i can assure you that the cons FAR outweigh the pros You have to ask yourself whats important in you life and if you are ready to sacrifice all that for a bunch of empty promises. I'm only still here because the job market in this area is horrible and this is whats paying the bills

Viewing 25 - 27 of 1,470 Reviews

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