Abrupt policy reversals, declining benefits, and low morale under new CEO Steve Angel
Pros
-Under prior leadership (Joe Hinrichs), CSX was moving in a positive direction with stability and modern work practices -Historically strong bonuses (uncertain going forward) -Genuinely enjoy the application I work on -Talented and supportive coworkers -Employees clearly demonstrated high productivity while fully remote for multiple years
Cons
-Since the arrival of CEO Steve Angel, employee experience has deteriorated rapidly -Abruptly forced return to office 5 days a week with ~2 months' notice after being successfully fully remote for 5 years -Employee benefits have been steadily reduced. Discontinuation of the Well-being Reimbursement Account (WRA) and elimination of the Student Loan Repayment Program -Promotions are difficult unless you’re on teams with the right funding and executive attention -Upper management frequently makes short-sighted, cost-cutting decisions that ignore long-term impact on employees and systems -High CEO turnover pattern. Leaders come in, cut costs aggressively, then leave -Frequent layoffs and continued uncertainty about further cuts -Employees are stretched thin across many critical systems with limited backfill -Overall employee morale is low and trending downward -Hard to recommend CSX leadership to someone actively seeking stability and growth