CVS Health reviews

LP running the DMs. Managers being termed for petty violations of policy that may only deserve a write-up, not termination.

In CA full-time is considered to be 30 hours per week! that is with working four 7.5 hour shifts; there was a change to this from three 12 hour shifts. In a look-back period of 14 weeks, if you are FT, and you work an average of 25 to 29.9 hours your status will be changed to regular part time and you will loose your FT benefits and be placed on COBRA. Although the schedule is supposed to be "flexible" it is not totally. You are expected to be available to MC over any other employment commitments; if it is found out that you have another job the “final” posted schedule will be left to you to find another provider to work the shifts you are not available to work. “Final post” are constantly changing throughout the 6 week period. Finding someone to work a shift for you is difficult because a lot of the part time and casual staff has either been laid off or quit due to re-structuing and job instability. There is supposed to be a marketing department in MN, however when you are in the clinic you are supposed to walk the floor of CVS to tell customers about Minute Clinic; corporate believes that more customers will be gained from that rather than traditional advertising. There appears to be a lot of tail chasing because services come out without advertising and the providers are then supposed to drum up interest in the service and ultimately business. When new services are rolled out there is no check-off process to assess the providers level of competency with that service, i.e. sprains, strains, sports physicals. At one point we were told with sureness MediCal (Medicaid) would not be accepted because of their reimbursement amount, we are now having to turn in paperwork to be O.K.d to be a MediCal provider; you do not know what to believe from what you are being told. Corporate may say they are interested in hearing from the providers but they make decisions about practice and do not ask about feasibility before initiating it.