Pros
I get much enjoyment out of my job when I can truly help someone and know that they appreciate the work I put in to help them. In my store, I'm lucky enough to work under a wonderful PIC and a fairly strong support staff.
Cons
You work with people's medications in stressful conditions because you are constantly understaffed. Aside from your immediate pharmacy supervisor, the negative respect that rains down from upper level management is disgusting. Even when are pharmacy scores are flawless we get emails about one thing or another that the district/pharmacy/area managers are not happy with. Respect doesn't exist in this company. If you couple that lack of respect from management with the way customers treat you, then you are getting it from both sides. I don't expect to get that much respect when working retail. However, we have many customers who are repeat complainers, even when nothing is wrong. They will call corporate to complain about something and corporate will give them a gift card. Talk about reinforcing behavior.