CVS Health reviews

3.2

44% would recommend to a friend

(46,725 total reviews)
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David Joyner

49% approve of CEO

43% positive business outlook

CVS Health has an employee rating of 3.2 out of 5 stars, based on 46,725 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CVS Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

47K reviews
3.0
Sep 12, 2016

Pretty corporate

Recommend
CEO approval
Business Outlook

Pros

Very nice work life balance. You get full time benefits with a 30 hour work week. Non traditional setting in the community. Many opportunities to learn new things. Opportunity to learn skills that are outside the traditional scope for NP's such as marketing and clinic management. A certain level of autonomy. Good pay.

Cons

Very corporate. Intense focus on numbers. Each visit gets timed and each flu shot sold ( or not sold) gets recorded. Intense pressure to meet quotas. Push to see and treat patients who are not appropriate for a retail health setting. Really terrible IT infrastructure. Almost daily issues with computer, kiosk or card reader. Heavy weekend requirements.

1.0
Sep 12, 2016

Pharmacist experience

Recommend
CEO approval
Business Outlook

Pros

Pay and benefits (401k and insurance ). Would have said the pay but you end up working extra hours that your hourly rate goes down. Extra hours are usually 10 hours a week. At the beginning you may think that you won't work extra but due to their metrics you slowly end up working for free.

Cons

Pressure of the Metrics ( It is normal for a company to have a few metrics but this company has like 100 metrics and you are expected to know each and every single one). Amount of work Constant cutting of your tech hours. I was at a store that did anywhere from 1400 to 1800 scripts sold in a week and I would only get 120 tech hours. Didn't have a staff pharmacist because they pulled my pharmacist to fill in at a store that was a higher volume. Left with floater pharmacist for 4 months. So every day I would come in to red pages. Would constantly call my supervisor and he never did anything to help the problem. I know of a pharmacist that would bring her husband who was a pharmacist to work for free. He worked for CVS part time so that is how he could help her out. So now you have the whole family working for free for this company. While the head of the company reaps the rewards. Supervisor may cut your tech hours to give to another store that is the store that regionals visit more often. CVS wants to degrade our profession and little by little they want to make the pharmacist look less than a professional. Ticking time bomb..... Constant worry when going into work thinking that due to amount of work (phone ringing, technicians interrupting you, having to go to the drive thru or register) you are going to make a mistake and harm someone. I wish there was a law that would take care of the pharmacist more. We need an association that can take care of our profession. But there won't because this is a big company with a lot of money. Crazy number of flu shots ( a really slow store that does only 70 prescriptions a day is required to do 400 plus flu shots). And if you don't make the quota, you will have the supervisor calling you and asking you what you are going to do about it. I have spent hours of my free time going to doctor's office to offer flu shots. Never got paid for that time. Once a month on my day off I would have to go to a meeting from 8 am until 3 p.m. So not only am I working extra hours and coming in the store on days off I also would loose my only day off to go to a meeting. Only to discuss retarded metrics. They have come up with a way to take away the pharmacist bonus. Only get a bonus if the front store has good numbers.

2.0
Aug 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Make Your own schedule, that's about it

Cons

Terrible pressure for store managers, constant changes for the worse as far as budgets, payroll etc. to CVS you are just a number, they could care less about you or anyone as a person. All they care about are numbers. I ran a VERY high performing store for 5 years, was a district paragon, emerging leader etc and yet I still saw through all of the garbage and smoke and mirrors enough to get out. They say "we truly care about our people" "employee engagement is so important" yet their actions do the opposite of supporting these statements. I knew I was working for a bad company in a bad role but never quite knew how bad it really was until I left. I now get over three weeks vacation, 13 paid holidays that are closed, company car phone tablet laptop and am not expected to use them when I leave work! It's nice when a company genuinely cares about you as opposed to "caring about you because they have to pretend"

Viewing 82 - 84 of 46,725 Reviews

Glassdoor has 49,146 CVS Health reviews submitted anonymously by CVS Health employees. Read employee reviews and ratings on Glassdoor to decide if CVS Health is right for you.