CVS Health reviews

BUSY and they KEEP ADDING TASKS. As a new grad I saw over 40 patients solo and begged for another provider. They made my location a hub and staffing was just the same. rarely a second provider or nurse. Expected to do so much, even cleaning the CVS bathroom (that's a no for me). Patients get upset and yell if you are late on appointments, but get no time for cleaning or buffer. You check patients in, assess, treat, check out and clean all in 20 minutes for an acute care visit. People are always knocking on your door when you are with patients because there is no one to answer questions. Vaccines were 5-10 minutes long, sometimes requiring lab draws for titers that easily pushed that limited. OH and then there is the double booking of appointments and nothing you can do about it. PTO sucks...I got 3 hours every two weeks... HR is SO BAD. I had to threaten an employment lawyer for my maternity pay...took months to get it. Every time you call you get a different answer. They messed up my daughters insurance when she was born and never sent anything to aetna...it was a mess and took almost 6 months to get figured out. Never met my manager in two years..she would say she would come and take us to lunch or visit and never would... Power went out once and was told I need to organize the clinic with a flashlight...the ceiling always leaked because they wouldn't fix the roof and they would expect me to see patients with water leaking all over. Really embarrassing.

The pay is NOT sustainable, and simply does not equate to the mental/physical/emotional labor. I hate to have to say it, but its simply awful. And it goes for most pharmacy retail. The work you do and the responsibility you take on as a front store manager AND a pharmacy technician - the pay does not even come close to matching the myriad of problems you face every day on the job. When you’re in the pharmacy, more often than not, all of the technicians around you make more money hourly than you do, and you’re responsible for 3x as much? It’s frustrating. What’s most frustrating? No one seems to care. You bring it up to upper management and get smoke blown in your face. It’s offensive. You close out the business day, as you leave you solely are responsible for anything that may happen as you lock up the store as far as compliance related to the standards of the law, the company, the board of pharmacy, the government, the health department, etc are concerned… you get home, and eat Triscuit crackers because you can’t afford a meal.