1.0
Sep 12, 2021
Recommend
CEO approval
Business Outlook
Pros
Work from home is the only Pro with working for CVS
Cons
They do not take care of their employees. The medical benefits are horrible with huge deductibles. No vacation days for over 6 months. There is no work life balance. No flexibility at all. They have unrealistic metric goals. The calls can be complex, with a lot of steps to resolve issues, and they don’t give you enough time to take care of the patient’s needs. It’s an extremely high volume call center, and most times it takes more than 6 mins to handle a call. With the stress of the calls, and having to hear from Supervisors every week about being a 1 sec late; It’s just not work the aggravation. I can go on an on. Do your research before working there.