Pros
The Pros are that 30 hours is considered FT and qualifies you for Healthcare benefits, albeit terrible and very expensive. Holiday shifts are typically reduced hours and are paid at time and a half.
Cons
Employees are not well respected. There is a very high turnover rate. You are constantly asked to work extra, requests for time off are frequently denied. If you are sick, you are pushed to find coverage on your own and or work another day in another location on a day off. The managers are so overworked and are responsible for so many clinics and providers, you can't even get in touch with them. They often do not even live anywhere near the clinics and may be in another state altogether. The company is focused on volume not quality. Providers are evaluated based on volume, computer speed, and net promoter scores based on patient surveys. The company continuously downsizes, changes its model, job descriptions, and policies to meet budgets. The computer systems go down routinely. The IT department is unable to troubleshoot and the average time spent waiting for them on the phone is 30 minutes or more. There are no prescription pads so providers have to call in scripts when the sysyem goes down. The phones also go down at times making patient care even more challenging. The NP works alone and is responsible for every aspect of keeping clinics open and operational on top of total patient care and housekeeping.