CVS Health reviews

3.2

44% would recommend to a friend

(46,768 total reviews)
avatar

David Joyner

49% approve of CEO

43% positive business outlook

CVS Health has an employee rating of 3.2 out of 5 stars, based on 46,768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CVS Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

47K reviews
1.0
Jan 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Only pro to this place was that the technicians all shared the same view point that the company doesn't do enough to promote the wellbeing of its workers or customers.

Cons

1. Terrible management 2. Company doesn't take HR issues seriously 3. Company kicks the issue down the road and instead of fixing it just dumps it off to another store. IE: if a manager is harassing employees or an employee is targeted the employee gets punished instead of the manager and in order for cvs to say they did anything they just remove the manager from that location and transfer them to the next store over 4. District managers are chosen with 0 experience managing the pharmacy so when they try to make policies they are actually hurting revenue and destroying the hard earned trust of the customers 5. Computer terminals always crash and take forever to restart 6. Clear favoritism amongst employee and management leads to bad blood between workers who are actually doing the work and making the store any sales 7. The policies of no water in the pharmacy even if its in a clear bottle is ridiculous. I have actually seen a tech nearly faint because the pharmacy manager refused to let her go get a drink from the water fountain just outside the pharmacy. 8. Training is lacking 9. Their covid 19 response was and still is terrible. Every pharmacy I've been to since leaving the company has their technicians and pharmacy set up for minimal contact, they've taken precautions. Cvs took months to even out up glass shields for the counters and even then they're literally 4 feet by 3 feet in length and width and there's a gap between the end of the counters allowing for customers to lean around the glass and speak to you creating more exposure and contact. Go look at a hospital pharmacy and you see the whole pick up section is one long window which protects their technicians and pharmacist from pathogens. Cvs has the money but are too lazy to do that. Go to walgreens they do it and theyre not as big. 10. Compensation for working during the pandemic. Cvs said techs would get a 300$ bonus for working. Out of that 300$ we only saw 150$ or so. It was taxed as well as having our hours cut and reduced. Not worth working for a company who doesn't care about its workers safety or its customers. They just care about making money.

1.0
Feb 11, 2020

Worse Job Ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a job if you are desperate

Cons

Long hours. You work weekends, holidays and have to take call. No holiday pay unless you are actually working on the holiday. I have worked lots of places but this has been the worse. Training, which was 1 week, was a joke. The EMR is Epic but there is no “formal training” on the system. You basically learned as you are working while looking at the patient. When you encounter a problem, you are encouraged to reach out to peers. Calling IT is an option; however, you are going to hold for 15-30 minutes. Your office is the patient room. Providers are allotted 10-20 minutes to check in pts (demographics, running insurance), vitals, allergies, reconcile medications, HPI, examine pt, perform test (strep, uti, mono, flu etc), treat pt, call medication in to pharmacy, and clean the room. This does not include answering pt phone calls, emails, reviewing labs, performing daily equipment maintenance, ordering/receiving supplies. You will work very hard for little pay and no support. Patients are rude and have no respect for providers.

2.0
Nov 10, 2019

Avoid

Recommend
CEO approval
Business Outlook

Pros

Growth opportunities are available to a point for someone working their way up (especially from the bottom). Benefits aren’t bad. High deductible insurance could be better.

Cons

Poor work life balance. Forget having a life outside of work. The company is cutting hours like crazy at the store level to the point where you barely have a team. Customer complain about us be short staffed when the reality is I can’t afford more employees due to the limited payroll. And don’t expect to work 45 hours a week. As a manager, you’re really managing yourself and your time, but you don’t have the payroll for to be your people. We’re being asked to do more with much less. It’s getting to be unreasonable

Viewing 283 - 285 of 46,768 Reviews

Glassdoor has 49,194 CVS Health reviews submitted anonymously by CVS Health employees. Read employee reviews and ratings on Glassdoor to decide if CVS Health is right for you.