CWT reviews

3.5

60% would recommend to a friend

(252 total reviews)

Patrick Andersen

42% approve of CEO

32% positive business outlook

Reviews by job title

252 reviews

Reviews about "Compensation"

Return to all reviews
3.0
Sep 2, 2025

Fine

Recommend
CEO approval
Business Outlook

Pros

Good people, decent clients and fine work

Cons

Low end of pay and a travel dept that's bleeding money

4.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Fantastic benefits, great people (mostly), vacation, sick, and PTO immediately available upon start and benefits available after first 30 days

Cons

Salary is mediocre especially considering the assumed level regarding the amount of volume they immediately expect agents to manage and attain daily in reference to calls and records, entirely to much micromanaging and drama on corporate sides, lastly and most importantly is there was a tremendous misunderstanding regarding the company protocol and order structure of what an employee was supposed to communicate when reporting a technical problem, ESPECIALLY if encountered at the beginning of their shift which resulted in numerous unfair adherence strikes on employees in the 24/7 desks

3.0
May 28, 2025

Review

Recommend
CEO approval
Business Outlook

Pros

worlk with limited to no supervision empowering anatomy and control over decisions made while taking accountability.

Cons

Low wages compared to individual experience and educational background.

Viewing 7 - 9 of 252 Reviews

Glassdoor has 1,786 CWT reviews submitted anonymously by CWT employees. Read employee reviews and ratings on Glassdoor to decide if CWT is right for you.