Does Cafua Management pay their employees well?

According to anonymously submitted Glassdoor reviews, Cafua Management employees rate their compensation and benefits as 1.9 out of 5. Find out more about salaries and benefits at Cafua Management. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Cafua Management?

15% of Cafua Management employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cafua Management 1.7 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Cafua Management?

Crew Member (14) , Restaurant Manager (8) , Store Manager (6) , Manager (4) , General Manager (3) , Shift Leader (3) , Director of Operations (2) , District Manager (2) , Multi Unit Manager (2) , Staff Accountant (2)

What are the pros of working at Cafua Management according to real employee reviews?

"Meet great people" ((in 3 reviews))

What are the cons of working at Cafua Management according to real employee reviews?

"Management is poor, Don't really care for employees Hires every living creature, even if they severely lack the required skills Not clean, at all." ((in 8 reviews)); "The manager in Hampstead is also borderline illiterate." ((in 5 reviews)); "end of average pay" ((in 4 reviews)); "No work/life balance." ((in 4 reviews)); "Offers no benefits." ((in 4 reviews))

What are the top reviewed Cafua Management locations?

Methuen , Syracuse , Augusta , South Portland , Concord , Hudson , Nashua , Providence , Boston , Albany , Auburn , Elmira , Newark , Rochester , Camillus , Utica , Saco , Austin , Hampstead , Salem , Windham , Manchester , East Providence , Fort Lauderdale , Dracut , Lawrence , Medford , Quincy , Fall River , Green Island

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Cafua Management

Cafua Management reviews

2.1

15% would recommend to a friend

(89 total reviews)

Mark Cafua

37% approve of CEO

18% positive business outlook

Ratings by category

2.5

Diversity & inclusion

2.3

Career opportunities

2.1

Culture & values

1.9

Compensation and benefits

1.8

Senior management

1.7

Work/Life balance

Cafua Management has an employee rating of 2.1 out of 5 stars, based on 89 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cafua Management employee rating is 43% below average for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

89 reviews

1.0

Jan 28, 2026

Run. Don’t walk. Anyplace else.

Manager

Recommend

CEO approval

Business Outlook

Pros

Some of the members of the office are nice sometimes.

Cons

Unethical pay practices. Toxic work environment. Absolutely incompetent leadership all the way to the top. HR is a cronie and no one can really be trusted. If I could give this place negative stars I would. No appreciation for loyalty. Will absolutely fire people who question or push back in anyway

2.0

Sep 4, 2025

.

Restaurant manager

Recommend

CEO approval

Business Outlook

Pros

I cannot think of any

Cons

Work life balance is non existent

1.0

Jun 30, 2025

Less than pleasant

Crew member

Recommend

CEO approval

Business Outlook

Pros

Easy work/tasks, large crew on shift. Good benefits. Minimum wage + hefty tips.

Cons

Crappy management. Will take one skanillion years to clear your payroll to even begin training at all. Then will proceed to not be flexible with you. Poor communication on management’s behalf; expect you to cater to them but can’t offer the same respect to your time. Very unprofessional. You need to communicate with your employees & offer the same grace you expect yourself. Not to mention any of the hierarchy & pecking order games that can be found in dynamic of these sort of workplaces. Step carefully or be stuck in toxicity. Although, you just may get judged right off the bat, with prejudice. It’s always a Russian roulette with franchisees, of course.

Cafua Management Response

11mo

Hi , We’re really sorry to hear that your experience with us didn’t meet your expectations. That’s never what we aim for. We care deeply about our team and are always looking for ways to do better. If you’re open to it, we’d love the chance to hear more and understand what went wrong. You can reach us directly at talent@cafuamanagement.com Thank you again for taking the time to share your feedback — it helps us grow. Cafua Management Company

Viewing 40 - 42 of 89 Reviews

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OVERNIGHT CREW MEMBER

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Run. Don’t walk. Anyplace else.

.

Less than pleasant

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