Does Canon Business Process Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Canon Business Process Services employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Canon Business Process Services. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Canon Business Process Services?

47% of Canon Business Process Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Canon Business Process Services 3.7 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Canon Business Process Services?

Office Services Representative (31) , Site Manager (17) , Site Supervisor (11) , Field Service Representative (10) , Records Technician (9) , Manager (6) , Assistant Site Manager (5) , Contractor (5) , Customer Service Representative (5) , Mail Clerk (5) , Mailroom Coordinator (5) , Records Clerk (5) , Switchboard Operator (5) , Administrative Assistant (4) , Data Entry Clerk (4)

What are the pros of working at Canon Business Process Services according to real employee reviews?

"Good people to work around" ((in 24 reviews)); "I currently have a good manager and advocate." ((in 11 reviews)); "Most places provide an Easy work environment." ((in 10 reviews)); "life balance, and good culture and values." ((in 9 reviews)); "Work life Balance is great" ((in 8 reviews))

What are the cons of working at Canon Business Process Services according to real employee reviews?

"Poor management; punitive in their actions." ((in 46 reviews)); "Benefits are not great but they are competitive." ((in 23 reviews)); "Low salary" ((in 14 reviews)); "No room for advancement" ((in 10 reviews)); "Upper management has a little bit of issues managing employees" ((in 8 reviews))

What are employees saying about Canon Business Process Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Canon Business Process Services layoffs and their outlook for job security at Canon Business Process Services in 2026.

What are the top reviewed Canon Business Process Services locations?

New York , Houston , Chicago , Princeton , Washington , Indianapolis , Los Angeles , Atlanta , San Francisco , Neptune , Dallas , San Diego , Philadelphia , Boston , Alpharetta , Plano , Carmel , San Jose , Baltimore , Phoenix , Detroit , Fort Worth , Greenville , Newark , Somerset , Brooklyn , Milwaukee , Wausau , Charlotte , Raleigh

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Canon Business Process Services

Part of Canon U.S.A.

Canon Business Process Services reviews

3.2

47% would recommend to a friend

(494 total reviews)

Joseph R. Marciano

45% approve of CEO

29% positive business outlook

Ratings by category

3.7

Work/Life balance

3.3

Diversity & inclusion

2.7

Career opportunities

2.6

Culture & values

2.6

Compensation and benefits

2.4

Senior management

Canon Business Process Services has an employee rating of 3.2 out of 5 stars, based on 494 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Canon Business Process Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

494 reviews

2.0

Jun 13, 2026

Great coworkers overshadowed by poor leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Outside of leadership, the people at CBPS are wonderful.

Cons

The new president is running the company into the ground; no growth, layoffs, etc...

2.0

Jun 3, 2026

Relaxed management but low pay and gossiping colleagues

Mailroom coordinator

Recommend

CEO approval

Business Outlook

Pros

Consistent work, relaxed management, no micromanagement.

Cons

Low compensation, colleagues gossip, leadership not very involved.

3.0

May 27, 2026

Free education opportunities overshadowed by poor communication and pay

Enterprise manager

Recommend

CEO approval

Business Outlook

Pros

Additional free education and certifications

Cons

No communication amongst managers Poor benefits package Severely underpaid (depending on region and customer) Potential discrimination in hiring managers (female managers are rare, paid less, and have to go through leadership training before promotion, which is not a requirement for male managers, although recommended)

Viewing 4 - 6 of 494 Reviews

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Jobs at Canon Business Process Services

Office Service Representative II

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Canon Business Process Services reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great coworkers overshadowed by poor leadership

Relaxed management but low pay and gossiping colleagues

Free education opportunities overshadowed by poor communication and pay

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