Does CapCenter pay their employees well?

According to anonymously submitted Glassdoor reviews, CapCenter employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at CapCenter. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CapCenter?

56% of CapCenter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CapCenter 3.3 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at CapCenter?

Loan Analyst (10) , Closing Consultant (9) , Loan Consultant (8) , Real Estate Agent (6) , Mortgage Loan Officer (5) , Client Relations Specialist (3) , Paralegal (3) , Anonymous (2) , Attorney (2) , Client Advisor (2) , Client Relations Consultant (2) , Loan Processor (2) , Mortgage Closing Consultant (2) , Quality Control Manager (2)

What are the pros of working at CapCenter according to real employee reviews?

"Great people to work with." ((in 15 reviews)); "Coworkers were all friendly." ((in 8 reviews)); "The culture here is great and the atmosphere is fast" ((in 7 reviews))

What are the cons of working at CapCenter according to real employee reviews?

"No real training." ((in 7 reviews)); "Lack of work life balance." ((in 6 reviews)); "Management is fairly new as well, and they are trying to prove themselves just like everyone else." ((in 4 reviews)); "Pay could be better." ((in 4 reviews)); "However, this company is well known for over hiring when rates are low and then executing massive layoffs when rates inevitably rise again." ((in 3 reviews))

What are employees saying about CapCenter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CapCenter layoffs and their outlook for job security at CapCenter in 2026.

What are the top reviewed CapCenter locations?

Richmond , Glen Allen , Virginia Beach , McLean , Charlotte , Raleigh , Greenville , Tysons Corner

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CapCenter

CapCenter reviews

3.5

56% would recommend to a friend

(31 total reviews)

Gary Piacentini

65% approve of CEO

48% positive business outlook

Ratings by category

3.7

Culture & values

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Work/Life balance

3.3

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

31 reviews

Reviews about "Culture"

Return to all reviews

1.0

Mar 31, 2021

Find something better

Loan consultant

Recommend

CEO approval

Business Outlook

Pros

Gain mortgage experience to use elsewhere

Cons

Pay is subpar at best, hours are long, very stressful, work load is far too much, favoritism and nepotism run this company. They are only worried about the bottom line here. Training was terrible and prepares you for next to nothing.

4.0

Sep 16, 2020

Good company, fast growing

Client relations specialist

Recommend

CEO approval

Business Outlook

Pros

Very good mission statement. Easy to get behind the purpose of the company because they truly care about saving people money and serving the community. Coworkers are all very nice

Cons

Pay is mediocre. It's growing so fast (due to fall in interest rates) that adequate training is lacking.

5.0

May 7, 2018

Exciting opportunity and a company that cares about its' customers!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company continues to evolve and is devoting more time and resources to improve the customer experience, continuing to put their needs above all else. Given CapCenter's smaller size there is an opportunity to build out your role and take ownership of projects even if they don't fall directly under your usual area of responsibility. The company has a great reputation in local markets and it is always rewarding to meet past customers throughout the city who have used CapCenter multiple times in the last 20 years.

Cons

The smaller size of the firm means there is no gym, cafeteria, etc. onsite, but given the proximity of the Richmond office to everything in Innsbrook and Short Pump it's not a big issue.

Viewing 28 - 30 of 31 Reviews

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Jobs at CapCenter

Servicing Administrator

Compliance & Legal Analyst

Staff Accountant (CPA)

Client Relations Consultant

Capital Markets Director