Does CapCenter pay their employees well?

According to anonymously submitted Glassdoor reviews, CapCenter employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at CapCenter. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CapCenter?

56% of CapCenter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CapCenter 3.3 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at CapCenter?

Loan Analyst (10) , Closing Consultant (9) , Loan Consultant (8) , Real Estate Agent (6) , Mortgage Loan Officer (5) , Client Relations Specialist (3) , Paralegal (3) , Anonymous (2) , Attorney (2) , Client Advisor (2) , Client Relations Consultant (2) , Loan Processor (2) , Mortgage Closing Consultant (2) , Quality Control Manager (2)

What are the pros of working at CapCenter according to real employee reviews?

"the people are great at CapCenter." ((in 13 reviews)); "Coworkers were all friendly." ((in 9 reviews)); "The culture here is great and the atmosphere is fast" ((in 7 reviews)); "Excellent work environment, great tools for professional development, great benefits" ((in 4 reviews)); "The people are great to work with and the benefits are good." ((in 3 reviews))

What are the cons of working at CapCenter according to real employee reviews?

"No real training." ((in 8 reviews)); "Lack of work life balance." ((in 6 reviews)); "Pay could be better." ((in 4 reviews)); "Management is fairly new as well, and they are trying to prove themselves just like everyone else." ((in 4 reviews)); "Managers didn't even offer taking sick days and it was awkward when you asked." ((in 3 reviews))

What are employees saying about CapCenter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CapCenter layoffs and their outlook for job security at CapCenter in 2026.

What are the top reviewed CapCenter locations?

Richmond , Glen Allen , Virginia Beach , McLean , Charlotte , Raleigh , Greenville , Tysons Corner

CapCenter reviews

3.5

56% would recommend to a friend

(111 total reviews)

Gary Piacentini

65% approve of CEO

48% positive business outlook

Ratings by category

3.7

Culture & values

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Work/Life balance

3.3

Senior management

CapCenter has an employee rating of 3.5 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CapCenter employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

111 reviews

5.0

May 7, 2018

Exciting opportunity and a company that cares about its' customers!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company continues to evolve and is devoting more time and resources to improve the customer experience, continuing to put their needs above all else. Given CapCenter's smaller size there is an opportunity to build out your role and take ownership of projects even if they don't fall directly under your usual area of responsibility. The company has a great reputation in local markets and it is always rewarding to meet past customers throughout the city who have used CapCenter multiple times in the last 20 years.

Cons

The smaller size of the firm means there is no gym, cafeteria, etc. onsite, but given the proximity of the Richmond office to everything in Innsbrook and Short Pump it's not a big issue.

5.0

May 7, 2018

Rewarding and Exciting Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Executive Management gives employees room to define the scope of their jobs based on their strengths and desires. The workplace has an entrepreneurial environment which makes every day exciting. CapCenter is also a very professional Company, so if you work hard and avoid drama you will be successful and happy here. The Company provides tremendous benefits to consumers, so you feel good about what you are doing for people.

Cons

It is a fairly small company, so one negative employee can have an adverse impact on culture and morale.

5.0

May 7, 2018

RE Transaction Coordinator

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

CapCenter is once of the best companies I have ever worked for. The employees are so diverse yet the team spirit is second to none. I have worked in the mortgage department and the real estate department. I feel a real sense of satisfaction and accomplishment as the CapCenter main goal is to give the best customer service we can to our clients. CapCenter is also a family oriented business and employee's families are first and foremost! I say it is a GREAT PLACE to work!

Cons

ZERO NADA ZILCH ZERO NADA ZILCH

Viewing 106 - 108 of 111 Reviews

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Jobs at CapCenter

Servicing Administrator

Staff Accountant (CPA)

Compliance & Legal Analyst

Client Relations Consultant

CapCenter

CapCenter reviews

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Ratings by demographic groups

Reviews by job title

Exciting opportunity and a company that cares about its' customers!

Rewarding and Exciting Place to Work

RE Transaction Coordinator

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