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CapTech

Engaged Employer

CapTech reviews about "upper management"

51% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Work/Life balance

3.8

Culture & values

3.5

Compensation and benefits

3.4

Senior management

3.4

Career opportunities

Ratings by demographic groups

Reviews by job title

15 reviews
1.0
Dec 8, 2022

CapTech Cult - Shame and Belittling are Demonstrated and Promoted from Upper Management

Senior proposal manager
Recommend
CEO approval
Business Outlook

Pros

From a corporate perspective the company is well organized and informative Everything presents sparkly from the outside

Cons

Once you get on the inside you see the company's true colors. Shame and belittling in a public setting from upper management is a common practice especially within the CX practice. There are often inside jokes that exclude newcomers and leave you with a sense of exclusion or not part of the in-crowd. When it is happening, others do not stand up for you and there is just a sense of silence to avoid becoming the next target. But you know that they see it happening because they send personal chats trying to cheer you on, like "you got this" or "it's a tough crowd". Upper management focuses on your mistakes not your achievements and if you are not part of the in-crowd, they use this mistake to damage your self-esteem and therefore your ability to perform successfully The shame and belittling are coming from so high in upper management that there is nothing you can do to protect yourself. Coming from this level you find that it is contagious and encouraged. It's how your become part of the in-crowd and can hopefully avoid being the target.

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CapTech Response
3y
To think that anyone has experienced shaming or belittling from any employee at CapTech is disturbing and will not be tolerated in any capacity. Before going further in this response, I want to encourage you to set up a time to speak with me directly so I can better understand exactly what situations you encountered while at CapTech. Exclusion is exactly the opposite of what we stand for as a company from the top down. We work together, across service areas, and consider ourselves a flat organization where people check their egos at the door. After 20+ years of upholding five core values, that drive everything we do, we implemented the new value of Belonging. We felt it imperative to speak to our commitment to Diversity, Inclusion, and Belonging. This sentiment goes for all CapTech employees as we are place where you can bring your whole self to work and there is no “in-crowd” to be a part of because all are embraced and welcomed. I am very sorry that your experience with CapTech left such a negative impression, and I would welcome the opportunity to speak more. -Katy Apostolides, Managing Director - HR (kapostolides@captechconsulting.com)
5.0
Jan 13, 2021

Good benefits, transparent upper management

Consultant
Recommend
CEO approval
Business Outlook

Pros

Benefits, Helpful Coworkers, competent leadership, smaller, but growing company

Cons

More like a 8-6 or 9-6 than 9-5, not too bad..

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CapTech Response
5y
Thank you for taking the time to leave a review. Your review highlights areas where previous feedback lead us to invest time and resources into enhancing our culture. The feedback you have provided affirms that we are moving in the right direction. As a CapTecher, your feedback is valuable, whether positive or constructive, and we hope you continue to feel empowered to share yours throughout your career. We look forward to growing with you and thank you for all you do! -- Katy Apostolides, HR Director
5.0
Nov 2, 2021

Great place to work

Senior ios developer
Recommend
CEO approval
Business Outlook

Pros

- Very good work-life balance. - Good career growth. - Easy to communicate with upper management. - Very friendly environment.

Cons

- Possible limited client opportunities based on your software development skill sets.

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CapTech Response
4y
Thank you for your review. We value our people and do strive to make this a fun and engaging place to work. It is wonderful to hear how much you are enjoying your CapTech experience and we thank you for the great work you do! – Katy Apostolides, HR Director
4.0
Aug 3, 2020

Overall good place to work

Consultant
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, benefits, and compensation. Interesting variety of work and opportunity to learn. People are mostly great and easy to reach out to. Upper management was clear and honest during COVID crisis.

Cons

Staffing process can be murky, so you don’t always know what kind of work you’ll be doing on a project. Some projects aren’t great (staff aug) but the company won’t end them because it’s good money. As a consulting company they’re also interested in your utilization (% of your hours that are billed to a client) and you can’t reach the target goal (90%) with 40 hour work weeks if you’re on the bench for any decent period of time or use all of your PTO. This affects your bonus.

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CapTech Response
5y
Thank you for your review and feedback. I’m happy to hear you’re enjoying being a CapTecher! I agree the staffing process can be tricky and we will always have some staff aug work needed by our clients. That said, we do want to balance your roles and time in a role. So, please be sure to work with your Coach and Account Manager to ensure you don’t stay in one role beyond what you have agreed upon in your career path. Also, a point of clarification on the utilization, the 90% can be achieved with 41 hours a week, including PTO, which is less than most consulting firms. While bench time is built into our business model, and there if you need it, we strive to keep our consultants staffed. Our generous bonuses are calculated using several factors, utilization being one of those. Understandably, bench time was tricky this year with COVID, which will be considered in our modified performance programs. I hope this helps alleviate any concerns. Please feel free to reach out to me if you have any questions. –Katy Apostolides, HR Director
4.0
Jan 24, 2022

Good culture, lots of changes

Senior consultant
Recommend
CEO approval
Business Outlook

Pros

CapTech is growing a lot and there are opportunities to make a difference everywhere. Excellence is recognized via promotions and bonuses.

Cons

Growing pains, confusion over new structure, not all upper management is as welcoming and easy to work with as others.

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CapTech Response
4y
Thank you for your review! We’re happy that you’re enjoying your work at CapTech and recognize that there are many opportunities to lean into and make an impact. Fortunately we continue to grow in accounts and people and with that, comes change, adaptability, and flexibility. We believe the new structure based around our Practice Areas will be most beneficial in supporting our accounts and employees. Thank you for your support as we go through the transition together. If you have any questions, please reach out to your Coach, Practice Area Lead or myself. – Katy Apostolides, Managing Director, HR
3.0
Mar 12, 2021

Too lean for their size

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people throughout the organization, especially from upper management (Director) on down, who are engaged and desire strong personal connection.

Cons

Strong lack of resources dedicated to organizational leadership of people and operations - what made for a lead small company is now introducing challenges as they continue to scale. Leadership lacks transparency and struggles to make connection to workforce, provide true people leadership, and operate from a place of collaboration and teamwork.

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CapTech Response
5y
Thank you for your feedback. It is great to hear that you feel personally connected to the different leaders you work with. We acknowledge that scaling our business does often come with growing pains, and strong leaders are key. Please know that we are working diligently to simplify processes, offer greater transparency in how we communicate, and continue to improve the overall experience for our CapTechers. We take this type of feedback very seriously and appreciate your contribution to our success. Please feel free to reach out to me directly if you’d like to discuss anything in more detail. Thank you for all you do! ---Katy Apostolides, HR Director
2.0
Apr 10, 2021

Staff Augmentation With Extra Steps

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Coworkers were friendly and smart -Lots of good food and alcohol at corporate events -Good place if you are fresh out of college. -Depending on the contract, no long working hours

Cons

-Most of the Account Managers I worked with across many clients had horrible communication/time management skills. I was literally forgotten and ignored on a few projects. -You needed to network at corporate events and happy hours in order to get on better contracts and work on interesting projects. I was told this by my coach the first month I started at CapTech. -The staff that handles the Bench gate keeps all the opportunities. From junior consultants to upper management, you don't get a say in where and what you do. You might be the best .NET programmer who is Azure Certified, but if they determine you need to work on a on-prem wordpress site, that's what you are doing. If you are lucky (see comment above) you might have made an impression on a director at happy hour and they will snatch you up on their team before the bench team gets a hold of you. -This was hands down the most Caucasian company I've ever worked at. I know they are trying to fix this but why has this still a problem in 2021? -Promotions involve being on an internal project with high visibility. They have zero to do with how well you produce for your client. -The staff augmentation work is ridiculously high. If you are a seasoned I.T. professional looking for that next opportunity with interesting projects, CapTech is not for you. The business model works well for new college hires who are looking for experience.

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CapTech Response
5y
Thank you for taking the time to leave your feedback. We are sorry to learn that your time with CapTech left you dissatisfied. As an organization, we strive to maintain a strong culture around our shared core values that offers our CapTechers the support and resources necessary to thrive in their careers. If you would like to discuss any concerns in more detail or share suggestions on how we can improve, please feel free to reach out to me directly at kapostolides@captechconsulting.com. Thank you. – Katy Apostolides, HR Director
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