Capacity reviews

3.8

66% would recommend to a friend

(10 total reviews)

Jeff Kaiden

78% approve of CEO

65% positive business outlook

Reviews by job title

10 reviews

Reviews about "Culture"

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3.0
Mar 11, 2022

Decent place to work at

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy commute Friendly people Good location

Cons

Limited PTO Lack of work culture

3.0
Nov 12, 2021

Completely Disorganized

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule Recognizable brands

Cons

Out of touch management Toxic work culture Disorganized

1.0
Feb 13, 2018
Recommend
CEO approval
Business Outlook

Pros

2 out of the 3 partners don't say or ever speak to you since the campus is large. They gave everyone an oppurtunity to review of the company for 2018 Best Places to Work in New Jersey. I doubt they will ever allow that again once they get the results. They offer direct deposit. The company gathers all the large clients during the holiday season to meet each other and air out issues. The partners drink on the job and make you laugh at them. Everyone is nice to your face. They allow nepotism. Sales group is amazing at getting new start up to come on board.

Cons

Fact - All the good reviews you see are written by senior managers because of the partners getting upset. Just look at them yourself and think "Who speaks like that?". No training AT ALL or any communication between departments. Emails and concerns are ignored by not only your director but other directors as well. You will hear from the directors that they have too many emails to read. The position Client Account Manager or CAM is really a glorified data entry clerk. Not what I expected at all. You never know what atmosphere (good or bad) you will walk into in the morning. Even if you try to make a suggestion it will not be acknowledged unless one of the management group steals your idea and passes it as their own. The operations group is really lacking in resources leading to issues with majority of clients. For example no one in the group knows how to send Hazmat orders. The finance group is not going to help you at all. The bottom performers are never let go but the people that speak up get silenced by management threatening. In spring, summer, fall and winter the AC is on full blast. One of the partners has hot flashes All the VP's will sell you on how much the company is growing but fail to address the issue of clients constantly leaving.

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Capacity Response
8y
We thank our employee for taking the time to review us, any and all feedback is greatly appreciated. We will be sharing with our current employees some information from our recent 2018 NJ’s Best Places to Work application which paints a very positive portrait of Capacity LLC. Though we didn’t make the 2018 list of NJ’s Best Places to Work there is always 2019! Capacity continues to grow and we are actively recruiting at Capacity for various positions across all departments. We are excited to welcome some new members to the Capacity team in 2018. And typical with fast paced growth, both in terms of revenue and employees, we are actively looking to expand our training for employees. We encourage our employees to seek training, seminars or conferences that interests them, including educational assistance where possible! In summary, we place tremendous value on our employees, and our clients alike, and we require our team to be talented and accountable for their job duties and to their team. We work hard, smart and like to have fun! We maintain an open-door policy so that our employees can openly discuss these issues with his / her manager and we count on our employees to let us know how we can do things better!
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