Capco reviews

3.8

74% would recommend to a friend

(3,451 total reviews)
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Anne-Marie Rowland

82% approve of CEO

64% positive business outlook

Capco has an employee rating of 3.8 out of 5 stars, based on 3,451 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capco employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Jan 15, 2024

Strange company dynamic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great benefits - Great teammates - Fun perks like company events and merch - Varied tasks that maintain an engaging work environment

Cons

The organizational culture here prioritizes performance metrics excessively, often pushing staff to their limits with non-client-related tasks if they are not on an actively billable client project. Recognition for one's efforts is rare, and the workload frequently extends into weekends, leaving one with a perpetual sense of inadequacy. Advancement opportunities appear largely dependent on fortunate placement in long-term projects or close relationships with senior management. If your coach is indifferent or you lack a personal connection, your career progression within the company may be at risk, as there's only one individual advocating for you during evaluations. Despite assurances from top leadership about the cessation of staff reductions, layoffs continue surreptitiously, becoming apparent only when colleagues cease to appear in our digital workspace. There's a notable lack of candor in communications, creating an environment where employees feel kept in the dark about the company's actual agenda. What once was a thriving workplace has now seen a significant decline in staff morale, reaching an all-time low.

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Capco Response
2y
Thank you for your review. We are pleased to hear that you enjoyed working with your Capco colleagues and many of the benefits offered by the firm. We are concerned to read some of your other comments as we place a strong focus on the health and wellbeing of our people, and pride ourselves on our inclusive and supportive working environment. We embed this through initiatives such as coaching, Q&A sessions with leadership, our employee benefits offering, and Wellbeing@Capco – a global affinity group with senior sponsorship focused on driving the health and wellbeing agenda across the firm. Colleagues are assessed on their performance in their core role in line with the competency framework and, as is normal practice in consulting, billability is considered as part of this. We hold two promotion cycles per year and all promotions are made in line with our published promotion criteria, with performance assessments and promotion cases taking into account feedback from multiple stakeholders to ensure a fair process. Lots of employees also opt to get involved in Community activity at Capco which is an opportunity for them to follow a passion and develop skills and knowledge in an area they may not typically encounter in their day-to-day role, for example, our diversity, equity, and inclusion agenda or learning and development activities. A specific percentage of the overall performance assessment is directly linked to Community, which ensures that where an individual has made a contribution, this is recognized and rewarded. However, the majority of the performance assessment is always weighted towards performance in the individual’s core role. By its nature, consulting is not a 9-5 job, however if any colleague finds that they are working long hours for a sustained period of time or need additional support they are strongly encouraged to reach out to their Coach or HR Business Partner. Like many consulting firms, Capco has faced some challenges in the current economic climate which has impacted the demand for consulting services. Unfortunately, this resulted in some headcount reductions. Wherever possible, we made alternative arrangements, including adapting our hiring activities to prioritize the resourcing of employees. Where this was not possible, the exit process was managed sensitively, and individuals offered the relevant support. Our leadership and HR teams were as transparent as possible in any communications around this, while remaining sensitive to the impact on those directly affected by the situation. While no one can guarantee future industry trends, based on our strong client relationships, talented Capco team, and pipeline of work, the outlook for our business is positive, and our recent employee pulse surveys show that employee engagement has held up well.
5.0
Jan 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Great benefits Room for growth Strong community and an inclusive work environment

Cons

Capco benefits from their employees bringing in contract opportunities, so if networking isn't your thing, this may not be for you.

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