Capco reviews

3.8

74% would recommend to a friend

(291 total reviews)
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Anne-Marie Rowland

82% approve of CEO

64% positive business outlook

Reviews by job title

291 reviews

Reviews about "Compensation"

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5.0
Sep 2, 2020
Recommend
CEO approval
Business Outlook

Pros

Fun time and great pay

Cons

A lot of travel (great if youre into it!)

1.0
Jul 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Hours aren't bad, pay is above average

Cons

I saw the BLM post on Capco's social media and have been really torn on whether I should speak up. But decided I should because they don't adhere to the values they claim. 1. I was about a month new to Capco before presented with my first project opportunity. A pre-requirement was that I had to design a deck showcasing my skills. I did that, was under the impression from multiple people that I was going to be staffed there. However, out of nowhere, a new employee with connections to the firm was staffed there on her first day. She never worked in a bank a day in her life. She completely bombed on the project. 2. My actual first project was a total nightmare where I was in a situation where the associate was constantly receiving good feedback and placed in a position above me. I escalated multiple times to no avail and ended up being removed from the project. 3. Upon my arrival to Capco I was informed that it had been at least 2 years since the last black person was hired 4. During my tenure there were no black women partners and an amazing employee who had consistently been passed up for promotions to the point where even the white consultants were taking notice 5. Racism was so rampant to the point where you could be staffed for months and a new joiner would arrive and be staffed their first week. I'd point to the Cincinnati project as an example where no matter what, the two Asian Indian 'managers' of the project would only staff other Asian consultants. Literally there weren't any other ethnicities on the project 6. My last experience with Capco was one where I was not being listened to no matter how much I advocated for the client. This resulted in a final meeting in front of various executive stakeholders where when we presented what we did, the buyer explicitly stated that what we did isn't what he wanted. It was embarrassing for the firm and I'm not sure anything happened as a consequence. While trying to escalate I was actually told that doing so would impact my reputation and cause me to lose out on future project opportunities. 7. When I arrived the other black consultants informed me that they used to be involved in the interviewing and hiring process but when they would give black candidates favorable feedback that was frowned upon and their feedback was ignored. 8. I was pre-staffed on a project where the manager left the firm. All of a sudden I was told my role was no longer needed, when really I was replaced with someone else. Apparently, the 'manager' I'd done a deck for wasn't impressed with the first iteration and gave me absolutely no feedback. Rather than provide any feedback, I guess I was completely written off and deserved to not be staffed on a project that I helped win. If you are black, you will not get very far at Capco. If you're desperate and want to get your foot in the door, use them like they will use you and get out immediately.

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Capco Response
6y
We are very sorry and disappointed to hear about your experience. We want to state unequivocally that Capco will not tolerate discriminatory behavior from anyone in the firm, regardless of seniority, role or position, and we aim to treat all employees fairly with regard to project placements, promotions, and compensation. At the heart of our commitment to “Be Yourself at Work” is our dedication to a culture where all of us can fulfil our full potential at the firm regardless of background, ethnicity or gender. We are committed to fostering diversity, not only because it is the right thing for us to do, but also because we recruit talented people and look to create an environment where they can thrive and contribute to a successful business. While you may no longer be with Capco, we encourage you to reach out to us and we commit that we will conduct a full investigation and will address all issues raised. Please contact our US HR leader, Mary Keller or, if you prefer, our global HR Director, David Heffernan. We place a high value on respect in the workplace and respond swiftly to any actions or behaviors that are in conflict with those values. We pride ourselves on having an inclusive culture, active affinity networks and a firm-wide commitment to Diversity and Inclusion through the ‘Be Yourself at Work’ initiative. We also continue to put programs and support in place to educate our staff about all aspects of inclusivity, including unconscious bias, and to offer support to our employees across all aspects of racial, gender and ethnic diversity.
3.0
Jun 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Your experience at Capco will be entirely driven from the projects you are placed on but this is no different than any other consulting firm. For me, I've enjoyed the projects I've worked on and expanded my industry knowledge significantly. -Access to senior levels of management is relatively high and many partners are willing to sit and talk with you one on one. -I've had the opportunity to work at a prestigious client and have gained great experience and industry contacts. -Work/life balance is fairly flexible but this will depend on the project. -Fun social events. -Capco does seem well positioned for future growth and has attracted a lot of great talent.

Cons

-Difficult to get a sense of company unity at Capco. Once you are designated as part of a practice its very difficult to move. -off-cycle onboarding leaves a lot to be desired. You are given a two day crash course and then left to figure out the company on your own. I imagine this is much different when joining from undergrad. -Capco can be very cliquey. This is in regard to social events, community service groups, and other various committees. Rarely do you ever see an invitation to apply/join an existing committee. -Building off the above, promotion criteria is difficult to meet without getting super involved on the community side, but as mentioned, there are no clear ways to dive into community work. -Pay is generally lower than industry standard. -If you get placed on a smaller account, it is very easy to feel quite isolated from Capco as a result of fewer social events, fewer peers working with you day to day, and less Partner face time. -Felt like I joined Capco, did the new hire experience, was on the bench for a few weeks, and went off to a client site and was out of sight out of mind from Capco leadership.

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Capco Response
6y
Thank you for the range of positive feedback on the firm. Your comments on the quality of your experience, access to senior leadership and the positioning of the firm for future growth are all very welcome. It’s disappointing to read that you felt a bit isolated when you were on the bench, as this is not common feedback that we receive. We are currently reviewing our onboarding arrangements given the COVID situation and will consider your feedback as part of that review. It is important that people feel a connection with Capco’s culture and colleagues quickly so that everyone fulfil their potential in the firm. One of the elements on which the firm prides itself is the recognition we give to people’s contributions to Capco outside the strict confines of their role, in areas like Diversity and Inclusion, Interviewing, Innovation etc. It is disappointing that you were not able to access these opportunities. Ideally your coach or your colleagues should have made you aware of our community networks and activities. We would encourage you to raise this specific point with your coach. The firm prides itself on having an inclusive culture in which everyone is encouraged to play a part and make a contribution. We do not agree with your feedback re: compensation. The feedback on this forum suggests that pay in our firm is very competitive, and we regularly benchmark our compensation against our main competitors to ensure we match relevant pay markets and exceed them for our best performers.
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