Does Capital Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Blue Cross employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Capital Blue Cross. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Capital Blue Cross?

53% of Capital Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Blue Cross 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Capital Blue Cross?

Customer Service Representative (11) , Director (5) , Business Analyst (4) , Intern (4) , Intern - Hourly (4) , Account Executive (3) , Analyst (3) , Data Scientist (3) , Member Service Representative (3) , Supervisor (3) , Claims Examiner (2) , Consultant (2) , Data Analyst (2) , Desktop Support Specialist (2) , MSP Specialist (2)

What are the pros of working at Capital Blue Cross according to real employee reviews?

"The people are great and the company has been around for 80 years" ((in 19 reviews)); "Good benefits" ((in 15 reviews)); "Sr. team approachable and open for suggestions." ((in 7 reviews)); "Great work life balance with good leadership" ((in 7 reviews)); "Experienced employees, loyal to company" ((in 5 reviews))

What are the cons of working at Capital Blue Cross according to real employee reviews?

"Low pay and sometimes boring" ((in 12 reviews)); "The management was horrible." ((in 8 reviews)); "Too many managers" ((in 4 reviews)); "Antiquated staff awaiting retirement with limited drive to learn." ((in 3 reviews)); "Improved communication for remote staff" ((in 3 reviews))

What are employees saying about Capital Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital Blue Cross layoffs and their outlook for job security at Capital Blue Cross in 2026.

What are the top reviewed Capital Blue Cross locations?

Harrisburg , Allentown , Camp Hill , Duncannon , Lemoyne , Mechanicsburg , Marietta , Pittsburgh , Reading , Wyomissing , Swoyersville

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Capital Blue Cross

Capital Blue Cross reviews

Item: Capital Blue Cross
Rating: 2
Author: Anonymous employee

3.3

53% would recommend to a friend

(170 total reviews)

Todd Shamash

60% approve of CEO

52% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Capital Blue Cross has an employee rating of 3.3 out of 5 stars, based on 170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

170 reviews

4.0

Jul 21, 2010

Good place though hard time for health plans especially smaller ones like this.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Many good people, fair treatment, nice atmosphere, good work and personal balance, if you work really hard and don't let things get to you it is rewarding. A lot of new ideas getting aired people looking for creative solutions more than in the past.

Cons

Nobody is quite sure what is next. It is starting to create more stress. There were recent layoffs and the culture is still digesting that. Not enough general industry expertise developed through management leadership or professional development.

2.0

Feb 26, 2011

Six years forward - 15 years back.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Salary and benefits good. Excellent tuition reimbursement program and internal training opportunities. Gym in all buildings. Diversity of employees. Caring for the healthcare needs of our membership, individual and group markets.

Cons

Seasoned employees are not valued for their background, knowledge and experience, thereby no real opportunity for advancement, even within assigned department/unit. Changes to pension plan and medical benefits. Compensation for waving healthcare coverage not on par with other large employers. Top heavy - too many supervisors, managers, directors, senior directors, vice-presidents, and senior vice-presidents, executive vice-presidents, president, CEO for a company of 2000 employees.

Viewing 169 - 170 of 170 Reviews

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Reviews by job title

Good place though hard time for health plans especially smaller ones like this.

Six years forward - 15 years back.

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