Is Capital Group a good company to work for?

Capital Group has an overall rating of 3.9 out of 5, based on over 2,611 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 75% of employees would recommend working at Capital Group to a friend and 72% have a positive outlook for the business. The best reviews about Capital Group have been left by employees working as Vice President , Research Associate and Investment Operations Associate .

Does Capital Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Group employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Capital Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Capital Group?

75% of Capital Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Group 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Capital Group?

Client Service Representative (98) , Analyst (54) , Associate (50) , Manager (50) , Customer Service Representative (49) , Administrative Assistant (41) , Senior Manager (39) , Solutions Engineer (28) , Research Associate (22) , Senior Associate (22) , Internal Wholesaler (21) , Business Analyst (20) , Senior Client Service Representative (20) , Summer Associate (19) , IT Manager (18)

What are the pros of working at Capital Group according to real employee reviews?

"Great benefits and a work environment that makes it fun to come in every day." ((in 490 reviews)); "great people and sense of community" ((in 241 reviews)); "Great culture and work ethic with amazing associates who collaborate and support each other and the company's mission." ((in 238 reviews)); "pay was good for a relatively easy job" ((in 149 reviews)); "Good work/life balance (i.e. for the most part even in IT you will usually average a typical 8" ((in 139 reviews))

What are the cons of working at Capital Group according to real employee reviews?

"Since most of the new managers have not gone through a full life" ((in 94 reviews)); "Middle management passively follows senior leadership's decisions without fully understanding the spirit and strategic goals of such decisions." ((in 31 reviews)); "Senior management is detached from line issues." ((in 30 reviews)); "Limited opportunities to learn new systems and methods." ((in 30 reviews)); "Recent uncertainty at company due to layoffs." ((in 29 reviews))

What are employees saying about Capital Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital Group layoffs and their outlook for job security at Capital Group in 2026.

What are the top reviewed Capital Group locations?

Irvine , Los Angeles , San Antonio , Norfolk , Carmel , Indianapolis , New York , Scottsdale , San Francisco , Phoenix , Brea , Seattle , Atlanta , Chicago , Virginia Beach , Orange , Chesapeake , Hampton , Fishers , Newport Beach , Miami , West Los Angeles , Bloomington , Orange , Kansas City , Saint Louis , Bronx , Mesa , Oklahoma City , Irvine

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Capital Group

Capital Group reviews

3.9

75% would recommend to a friend

(557 total reviews)

Mike Gitlin

80% approve of CEO

72% positive business outlook

Ratings by category

4.4

Compensation and benefits

4.0

Culture & values

4.0

Diversity & inclusion

4.0

Work/Life balance

3.5

Senior management

3.5

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

557 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Aug 20, 2012

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The salary was competitive. The employees were very courteous and professional. The offices were very nice. The retirement fund benefits were incredible.

Cons

Working in the investment offices was much better than the service offices. After the layoffs in 2009, I hear that the culture has changed in IT.

5.0

Aug 19, 2012

Great pay, benefits, and culture

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

The twice a year bonus and the 15% yearly contribution into your retirement plan. The managers are are upbeat and treat the employees fairly. I miss working there a lot. There aren't too many companies out there that pay and treat their employees so well.

Cons

They rarely let an employee go so an employee that is not pulling their weight is allowed to stay there for as long as they want/can, which is a disservice to the hardworking people on their team.

3.0

Aug 9, 2012

Overall CG is a good company... However, some business units are better than others

Senior accountant analyst

Recommend

CEO approval

Business Outlook

Pros

-Great culture where all Associates are treated with respect. -Highly competitive compensation package (bonuses, merit & MRP) -Good work/life balance

Cons

-Highly bureaucratic organization structure -Bureaucratic structure has led to limited or no upward mobility -Key decisions are not made swiftly leading to inefficiency and "analysis paralysis" -Within the Global Institutional Operations (GIO) team, poor portfolio performance led to layoffs and office consolidations -Elimination of 9/80 work schedule in some business units

Viewing 547 - 549 of 557 Reviews

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Jobs at Capital Group

Risk and Insurance Director

Regional Sales Office Director

Market Data Services Director

Technology Support Analyst II

Private Client Relationship Manager