Capital One Client Development reviews

3.5

48% would recommend to a friend

(387 total reviews)
avatar

Richard D. Fairbank

53% approve of CEO

34% positive business outlook

Client Development employees have rated Capital One with 3.5 out of 5 stars, based on 387 company reviews on Glassdoor. This indicates that most Client Development professionals have a good working experience there. Capital One is rated in line with the average (within 1 standard deviation) by Client Development professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

387 reviews
3.0
Nov 30, 2011
Recommend
CEO approval
Business Outlook

Pros

Most of the other employees are cool. Cap One is very good about helping you get days off if needed for any reason.

Cons

You have very little time off the phone. It's hard to get a different position. The QAing system needs some work.

2.0
May 20, 2011
Recommend
CEO approval
Business Outlook

Pros

Good benefits package and training

Cons

They don't care about the middle class person struggling. They just want to make profits.

1.0
Aug 25, 2010
Recommend
CEO approval
Business Outlook

Pros

We have the authority to work with the customer and keep the customer in their vehicle by trying to resolve their account.

Cons

Customer's hide their vehicle and it can be a negative mark against you if the account is not resolved at the end of the month.

Viewing 385 - 387 of 387 Reviews

Glassdoor has 21,435 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.