Capital One reviews

3.6

59% would recommend to a friend

(18,972 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,972 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
May 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Work/life balance is a real thing here. No judgement included when you need the time and flexibility for your family. On the product side they truly live by their values and work towards the mission. The pay and benefits are highly competitive for certain roles. They consistently hire outstanding talent so you get to work with a lot of great people.

Cons

They don't hold senior leaders accountable for their actions. The internal politics at the senior level is beyond ridiculous. It feels like you're back in high school and you have to watch out for the "mean girls". In certain staff groups living the values and the mission falls a little flat. Specifically, questioning the status quo is not supported everywhere.

1.0
Mar 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits. High salaries. Ample time off.

Cons

Immature "leaders". Routine backstabbing. Constant "fire drills". No associate appreciation. False support.

2.0
Jan 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent pay, very easy to get promoted if you lack any skill and just know the right way to signal that you are doing way more work than you actually are doing on a daya to day basis; Good new hire program from a social standpoint

Cons

Very hit or miss; If you get placed in a bad team, there will not be enough work. You will not develop any skills. You will get punished for having any views different than the herd. Obscure belief that "everyone produces the same amount of work" and the only thing that matters for promotions is anything besides your actual job. Work life balance is too good in the sense that 50% of the employees work about 5-10 hours a week total. Its great if youre a parent with 4 kids and dont care about growing your career. Otherwise, it sucks

Viewing 337 - 339 of 18,972 Reviews

Glassdoor has 21,358 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.