Capital One reviews

3.6

59% would recommend to a friend

(18,991 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Jul 16, 2019
Recommend
CEO approval
Business Outlook

Pros

The designers I worked with were top notch and the projects were challenging and meaningful in my first few years. I will forever have amazing friends and connections from Capital One. The offices are nice. Your experience will all depend on who your manager is. I had amazing managers that supported me and my career in my first couple years (but also had horrible, toxic managers that had no clue how to manage people later on.)

Cons

So much turnover and change in the 4 years I worked there. My earlier years there were amazing but things went down the tubes in the last couple years with constant org changes and leadership changes. Current leadership lacks vision and bullies people. Several issues with gender and racial bias happening from the top. Promotions are based on favoritism. Lack of clear career growth and support. Underpays compared to bay area standards. Design is going through some real issues right now, It's really sad because the people and the work were so good, but the current environment is unbearable.

4.0
Mar 3, 2019

77 W. Wacker

Recommend
CEO approval
Business Outlook

Pros

Decent wages, Awesome benefits love the culture and flexible work from home days depending on your manager. Our office is big time foodies always something to grub on

Cons

This place constantly change Leadership in the last year 5 Executives left. It's always constant change with no direction. They are reactive company. Minimum training depending on your manager you probably want get any direction more figure it out. The calibration performance process is unfair you might end up with no raise at end of year. Not all managers will provide feedback. This office has limited resources on-site you may have to scramble and find your way.

Viewing 448 - 450 of 18,991 Reviews

Glassdoor has 21,377 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.