Capital One reviews

3.6

59% would recommend to a friend

(19,008 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 19,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Oct 8, 2024

Toxic environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are good

Cons

Performance management is used to do layoffs instead of just saying the company needs to layoff. The culture was great, but instead of keeping that culture have let others come in and change it. Very stressful

1.0
Sep 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent pay, decent benefits, could be worse

Cons

I do not think you can find worse management in any company in the US. The managers here should be individually studied as case studies in every MBA program in the country.

1.0
Sep 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Clear, organized remote onboarding process Great benefits

Cons

Unsupportive, disengaged leadership who continue to cut resources and then place blame on their teams for missing deadlines/not meeting goals with reduced teams. Incredibly toxic culture with many toxic leaders who have NO senior leadership oversight/engagement. Micro-aggressions and harassment are rampant with little to no HR engagement or action.

Viewing 520 - 522 of 19,008 Reviews

Glassdoor has 21,397 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.