Capital One reviews

3.6

59% would recommend to a friend

(19,023 total reviews)
avatar

Richard D. Fairbank

76% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 19,023 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Jun 11, 2018

IT Agile Delivery

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great Benefits -In Richmond location, nice amenities (cafe, bank, pharmacy) -Everyone is intelligent - great people -If you find a good people manager, it will take you far

Cons

-No opportunity for advancement -No work/life balance - 60-70 hours/week is expected not an exception -People Managers do not take active part in career growth -Highly competitive - focus is on cut throat people competition which makes building trust an oxymoron -Performance management is not based on facts but rather who you know and how well your "liked"

3.0
Apr 19, 2018
Recommend
CEO approval
Business Outlook

Pros

-Pay is reasonable -401k match is decent -Management has generally been not overbearing/easy to work for and with -Decent corporate culture

Cons

-Tuition reimbursement plan is pretty poor--seriously, Taco Bell pays up front and more per calendar year. Taco Bell. -Management plays musical chairs every year leaving employees without a lot of direction until new management establishes goals and plans. -Very evident that they take much advantage of the H1B Visa program to hire/underpay many foreign workers. -Performance review process is poor, making managers fight for why their employee is better, and when added with musical management, I've had years where I've been reviewed by a manager I had for only two months of the previous year. Or have been reviewed by a manager who is no longer my manager--why would he fight for me? -Benefits aren't anything special. -Raises are tiny when you are anywhere near the salary cap for your position. Salary cap isn't floated with cost of living. -Social events (eg employee appreciate parties) are pretty poor. Related perks (eg they sponsor lots of stadiums) are pretty non-existent. -Not lots of opportunities for promotion within.

2.0
Mar 19, 2018

DON'T DO IT!!

Recommend
CEO approval
Business Outlook

Pros

Compensation is at times awesome.

Cons

Calibration process is cut-throat Fakeness is encouraged Management does not care about workers There is NO work/life balance.

Viewing 586 - 588 of 19,023 Reviews

Glassdoor has 21,415 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.