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      Capital One

      Engaged Employer

      Capital One reviews

      3.6

      59% would recommend to a friend

      (19,025 total reviews)
      avatar

      Richard D. Fairbank

      76% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Capital One has an employee rating of 3.6 out of 5 stars, based on 19,025 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      19K reviews
      2.0
      Oct 12, 2017

      Bikes and slides don't fix outdated EOY rating system and low pay

      Process manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's easy to make friends and great if you considered to be a part of the "in-crowd". If you like happy hours multiple times a week and spending a ton of time with your coworkers outside of work just to get ahead and be recognized for your contributions, then you'll love it here.

      Cons

      Fraternity/sorority-like culture. If you're not a young, good-looking, single, white socialite, then good luck making a successful long-term career. And forget up-ward progression. EOY calibrations are a joke.

      1.0
      Sep 20, 2017

      If you have familly problems don't take FMLA, because you will get FIRED

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Loved the connections I have made & the compensation

      Cons

      I was told that Capital One's culture would allow me to take FMLA and allow me to take care of my family. However, that is not true; my manager told me clearly not to take FMLA and when I returned, I was punished by being put on a development plan.

      3.0
      Jun 20, 2017

      Great benefits and good flexibility for work life balance if you can survive the culture.

      Director, human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, flexibility with work hours (for non-front line jobs), good comp plans, amazing CEO and vision. Amazing community involvement. Some of the most talented people work there.

      Cons

      Leadership (VP + levels) - it's a good ole boys world and Richmond runs the show so if you are not in Richmond or follow suit and comply with old school methods and practices you will struggle in the environment. There is a culture of fear -(regardless of what is preached) and you are always needing to "show well" or "concede to egos" or you will be calibrated down in performance reviews (or out) and will not move up or around in your career there. It's all about who you know and who likes you versus the impact you have on the organization. I have seen some of the worst leaders get promoted.

      Viewing 595 - 597 of 19,025 Reviews
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      ReviewsCapital One reviews

      Glassdoor has 21,418 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.