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      Capital One

      Engaged Employer

      Capital One reviews

      3.6

      59% would recommend to a friend

      (18,890 total reviews)
      avatar

      Richard D. Fairbank

      75% approve of CEO

      62% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.4

      Career opportunities

      3.3

      Culture & values

      3.0

      Senior management

      Capital One has an employee rating of 3.6 out of 5 stars, based on 18,890 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      1.0
      Aug 17, 2018

      Manager, Software Engineering

      Senior manager software development engineering
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company pays well and the range is broad for the role. Perks are good and comparable with market.

      Cons

      Zero work life balance Leadership with C level is awesome, but middle level management is really where the trouble is. Directors and VPs strive for show casing with innovation but none cares about building matured products. My push for building quality reusable frameworks was never respected. Agile framework are being used inappropriately for projects that has fixed requirements. The employees are relatively young and spoiled middle management is costing young and talented generation coached bad practices for short wins hence loosing long term visions.

      1.0
      Aug 2, 2018

      Software Engineer

      Software engineering
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training opportunities, will learn a lot. Lots of free food and drinks.

      Cons

      Environment has changed, some managers push beyond reason. No matter how much you do, they want more. If you are doing less than 60-70hr/week manager downgrades your review to below average. I’ve now heard from others facing same challenges from other managers.

      2.0
      Mar 7, 2018

      Hire and Fire, the Capital One Way

      Human resources and training specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Great work-life balance once you have attained length of time.

      Cons

      This company offers great career roles but they do not scope them as permanent despite how they are advertised. This company HIRES and FIRES (which they call redeployment for laying off numerous roles in bunches). It is a part of Rich Fairbank's strategy: New and different business initiatives and practices each year. When roles no longer fit in those new initiatives, they place you on 'redeployment'. The company does not have a viable solution (Career Development Center) for retaining talent that may face redeployment. Companies and roles change most certainly, but this is cut-throat. In my 8 years at Capital One I have seen countless individuals placed on redeployment. Great people, individuals with outstanding backgrounds, performances and skillsets. The company does not make an initiative to retain this talent other than to say you are free to look for other roles within the company.

      Viewing 67 - 69 of 18,890 Reviews
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      ReviewsCapital One reviews

      Glassdoor has 21,268 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.